IMO it's nothing to do with the streaming service, I had the issue with OG using Tidal or with Apple Music, and M2 same. The issue, at least for me was the micro-USB connector becoming loose/dislodged. Once I avoided bumping or moving the connector the issue disappeared.
This issue has been reported with virtually all Chord dacs, including Dave. In my opinion,
it's very overblown although I wonder how the issue happens with
USB-C cable as that connector goes deep and isn't easily dislodged.
AFAIK hasn't happened with Poly.
Not an issue for me as I don't use on the go portably, use in a stable setup at home.
Happened to me while I was using Poly....