[Hamuraii]

Thank you very much for the real world, experience, @Another Audiophile

 

[Another Audiophile]

So it really is distance that does it? Basically, if I get a long enough cable? Say just a few feet as opposed to a few inches, I can just separate them and the interference should go away?

I am still very tempted, but potential for interference has definitely been holding me back.

Yes, a long cable will work as well.

 

[mashuto]

Yes, a long cable will work as well.

Then since I'm much more interested in it as a transportable device, I don't need my phone right on top of it. Still not a fan of the micro USB, but I think I can deal with it.

 

[Jprod]

Hello. I had a mojo and poly and traded in the mojo for a mojo2. I never updated the firmware on the poly and the mojo2/poly combo does not work. It worked fine with the original mojo. Any way i can update the firmware or make it work ? Thanks from a newbie

 

[johnnym]

Hello. I had a mojo and poly and traded in the mojo for a mojo2. I never updated the firmware on the poly and the mojo2/poly combo does not work. It worked fine with the original mojo. Any way i can update the firmware or make it work ? Thanks from a newbie

The original Poly should work with the right firmware. I have no idea how to update firmware, but I think 3 or above and you are good to go. Sorry, I bought my Poly with the correct version so don’t know how to upgrade.

 

[Hamuraii]

Hello. I had a mojo and poly and traded in the mojo for a mojo2. I never updated the firmware on the poly and the mojo2/poly combo does not work. It worked fine with the original mojo. Any way i can update the firmware or make it work ? Thanks from a newbie

ye, just update to the newest firmware, easy as pie.

 

[Jprod]

It’s not discoverable on the app nor do i hear any voice commands when i press the poly command button. The mojo 2 works fine on its own. I had no issues with the original mojo and the poly

 

[ChrisGB]

It’s not discoverable on the app nor do i hear any voice commands when i press the poly command button. The mojo 2 works fine on its own. I had no issues with the original mojo and the poly

I could be wrong on this, but I seem to remember reading that the firmware update had to be carried out with the original Mojo attached?

 

[Jprod]

I could be wrong on this, but I seem to remember reading that the firmware update had to be carried out with the original Mojo attached?

If that’s the case , that’s insane. How am I supposed to update the firmware then since the original mojo is not in my possession?

 

[Hamuraii]

Hello. I had a mojo and poly and traded in the mojo for a mojo2. I never updated the firmware on the poly and the mojo2/poly combo does not work. It worked fine with the original mojo. Any way i can update the firmware or make it work ? Thanks from a newbie

Updating Polys firmware

• Ensure your version of Gofigure is up to date. (IOS 2.10(4) (Android 1.2.133)
• Ensure your Poly is on charge and showing a solid white status light.
• Ensure the Mojo connected to your Poly is successfully switched on
• Connect to your Poly using the Gofigure application.
• Check that your Poly is connected to an active wifi network.
• Enter the ‘device settings’ page and select ‘firmware update’
• Leave your Poly to complete the update process, this is represented by a multicoloured flashing P.status LED (DO NOT ATTEMPT TO USE YOUR POLY DURING THIS PROCESS)
• The Gofigure application will eventually lose connection to your device once it starts rebooting, this process will take approximately 5 minutes (PLEASE DO NOT ATTEMPT TO RE-CONNECT TO YOUR POLY AT THIS POINT)
• Once the Poly has completed the update process, the P.status will return to a solid white light for more than 30 seconds and the device will return to charging. Your Poly is now ready to be used.

I'd take a shot in the dark, to restart your router and Poly/Mojo2, see if they'll start to talk to each other.

Try and update the Gofigure App also ?

There is no need to use old mojo or new mojo, does not matter.

If you can, its good to have this device having a locked in IP address, configure that via your router if you can on the 2.4GHz network, not the 5GHz one.

Good luck.

 

[headmanPL]

Updating Polys firmware

• Ensure your version of Gofigure is up to date. (IOS 2.10(4) (Android 1.2.133)
• Ensure your Poly is on charge and showing a solid white status light.
• Ensure the Mojo connected to your Poly is successfully switched on
• Connect to your Poly using the Gofigure application.
• Check that your Poly is connected to an active wifi network.
• Enter the ‘device settings’ page and select ‘firmware update’
• Leave your Poly to complete the update process, this is represented by a multicoloured flashing P.status LED (DO NOT ATTEMPT TO USE YOUR POLY DURING THIS PROCESS)
• The Gofigure application will eventually lose connection to your device once it starts rebooting, this process will take approximately 5 minutes (PLEASE DO NOT ATTEMPT TO RE-CONNECT TO YOUR POLY AT THIS POINT)
• Once the Poly has completed the update process, the P.status will return to a solid white light for more than 30 seconds and the device will return to charging. Your Poly is now ready to be used.

I'd take a shot in the dark, to restart your router and Poly/Mojo2, see if they'll start to talk to each other.

Try and update the Gofigure App also ?

There is no need to use old mojo or new mojo, does not matter.

If you can, its good to have this device having a locked in IP address, configure that via your router if you can on the 2.4GHz network, not the 5GHz one.

Good luck.

Original Mojo is required if Poly is not on v3 firmware.
I have to say, given the age of the firmware, I struggle to understand why any Poly's aren't running it

 

[Jprod]

Original Mojo is required if Poly is not on v3 firmware.
I have to say, given the age of the firmware, I struggle to understand why any Poly's aren't running it

I never got a pop up to update the firmware, and honestly never thought to look since the poly was long in the tooth by todays product Upgrade standards. Still, this is infuriating and i have no great options here .

 

[headmanPL]

I never got a pop up to update the firmware, and honestly never thought to look since the poly was long in the tooth by todays product Upgrade standards. Still, this is infuriating and i have no great options here .

I think your options are to return to Chord to perform the update.
Ask on this or original Mojo forums if anyone near you can help with their Mojo 1, or ask if a local dealer can help, though they would also need to be in possession of Mojo 1

 

[Another Audiophile]

I never got a pop up to update the firmware, and honestly never thought to look since the poly was long in the tooth by todays product Upgrade standards. Still, this is infuriating and i have no great options here .

Another headfier had the same issue and he was based in London where we met, I gave him my mojo OG and he performed the update. I guess you have to find someone with an Mojo OG in your area to meet and perform the update.

 

[Jprod]

Another headfier had the same issue and he was based in London where we met, I gave him my mojo OG and he performed the update. I guess you have to find someone with an Mojo OG in your area to meet and perform the update.

Ok. I will figure something out. It’s still beyond comprehension why chord did it this way. I bought from tmr audio and they are trying to help but even they didn’t know about this. There should be a notice in bold that was shared by chord to these dealers that you MUST have v3 running on poly for the chord mojo2
Thanks for the advice