In only two instances have I experienced drop outs with my DAVE/Blu MKII combo -- most persistently, when my LAN was not working correctly. Once that was sorted (I replaced an older ethernet switch for a newer, better quality one), the only other time I experienced intermittent drop outs I traced it back to not having one of the BNC connectors fully seated and locked. In the course of experimenting with and comparing various BNC cables I found a wide range of quality in BNC connectors, and even some very expensive cables had BNC terminations that at best could be called sloppy. Since adopting Nick's excellent WAVE BNC cables as my daily drivers I haven't experienced any problems with achieving a tight, positive connection at either end. I also feed my Blu MKII from a Innuos Zenith via USB and have tried several different USB cables and never had an occurrence of drop outs that I could isolate to the use or not of the USB input.
None of this addresses your particular problem save to say that the DAVE/Blu MKII can indeed work well together without drop outs, and of course that is the goal your dealer should strive to help you achieve.
I hope you get this sorted out soon. I know I get irritated when I have to trouble-shoot my system instead of being able to relax and enjoy uninterrupted music.
Steve Z
None of this addresses your particular problem save to say that the DAVE/Blu MKII can indeed work well together without drop outs, and of course that is the goal your dealer should strive to help you achieve.
I hope you get this sorted out soon. I know I get irritated when I have to trouble-shoot my system instead of being able to relax and enjoy uninterrupted music.
Steve Z