Chord 2Go & 2Yu Wired/Wireless Network streamer and S/PDIF adaptor - Official thread

[captblaze]

Where did Chord say that they don't have anyone? That contradicts the fact that they made a change to produce new firmware in the first place.

it's what they haven't said. My daughter graduated 8th grade when 2go was released. She graduated from high school yesterday. In that 5 year span they went from making all kinds of promises to ghosts and blaming angry consumers for their leaving is a ludicrous reason

 

[MarkParity]

it's what they haven't said. My daughter graduated 8th grade when 2go was released. She graduated from high school yesterday. In that 5 year span they went from making all kinds of promises to ghosts and blaming angry consumers for their leaving is a ludicrous reason

Exactly. Chord are not going to say that they can't do any software development and its too expensive to consider investing more into the 2Go and Poly as that will alienate the existing customer base and probably some people would reconsider purchasing the product if they just came out and stated we are not going to develop it anymore.

I own both 2Go and Poly, use both several times a week and am more than happy with the performance and feature set of them, anyone that fits into that category could do way worse with another streamer in my opinion too.

I'd like Qobuz connect but the subset of people with a Chord streamer that also want Qobuz connect must be tiny so it is what it is.

 

[Diraan]

I'm in agreement. I bought the 2go knowing what it could do, not what I was hoping it would be capable of in the future. It would be nice if more features were added in the future, but I am not hedging my bets on it.

Before I landed in my current career, I did enterprise installations of networking gear. I have a network stack in my home that could run a medium-sized business. I already knew that the 2go was dated when I bought it. In all actuallity, the networking implementation was dated when the thing came out.

But I enjoy my 2go. For the short time I've had it, the thing has brought me joy - and that's about all I could ask for.

 

[vo_obgyn]

My latest 2Go woe is that the left SD card slot won’t eject.

I’ll try tweezers.

I have heard that in a few cases, a cause of this has been a swollen 2go battery.

 

[miketlse]

My latest 2Go woe is that the left SD card slot won’t eject.

I’ll try tweezers.

Based on what @vo_obgyn has posted, you should either open the 2Go case and check your battery, or email support@chordelectronics.co.uk and ask for their advice.

 

[Guffers]

Thanks guys. That’s not ideal

Update. Chord have me sending the 2Go to my local service provider here in Australia. I’ve asked about potential repair cost and they won’t commit to anything, which is fair enough. I do hope it’s not an overly expensive fix.

 

[miketlse]

Yes and now that Chord have nobody to make the firmware changes it seems a bit disingenuous to keep promising a fix.

I'm retired from software now so I do have a bit of time on my hands to work on software projects on a volunteer basis if Chord did get in touch... I'm not holding my breath though.

I too could be tempted to volunteer, when I retire in a few months.
However because Chord have already teased that a TT range streamer is on the way, I expect that the coding support is already in place, and that there will be no need for volunteers.