Yes, my 2yu2go disappear on both Roon/DLNA network and GoFigure app. I can't access the 2Go even on Bluetooth, Wifi and LAN connection after the new firmware has been updated.Anyone else had a problem connecting to the 2go after update ?
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Chord 2Go & 2Yu Wired/Wireless Network streamer and S/PDIF adaptor - Official thread
Swisstoni
Head-Fier
I've got the 2go/2yu and had the problem for about 24 hours. I use usb out so the white light on the output button on the 2yu. The status light on the 2go was not on at all since I tried to update it. I tried everything and got nowhere.Yes, my 2yu2go disappear on both Roon/DLNA network and GoFigure app. I can't access the 2Go even on Bluetooth, Wifi and LAN connection after the new firmware has been updated.
For some reason today, I switched the output to the coaxial/spidif on the 2yu and suddenly the status light on the 2go came on and started cycling slowly through the differt colours which means it was updating ! Soon as it finished, tried the GoFogure app and the 2go appeared straight away !!!!
Can't say for sure that pressing the output selector button on the 2yu was the solution but that's what I did and that's what happened !!!
Here so far is almost same page to you. I suffered this issue within 8 hours ago. I saw yellow light on Configuration button and then white button stay on while DC has supplied. I tried unplug once, and the yellow light on 2Go Status was blinging constantly but then I attempted to click whatever buttons it built and gave no effect on re-connect. Based on the frustration, I erased the GoFigure and re-install again, the app doesn't scan any connectivity available. Deriving from those circumstances, software issue cannot easily found. I emailed customer service of Chord Electronics. Will wait and see what they can guide me to fix it.I've got the 2go/2yu and had the problem for about 24 hours. I use usb out so the white light on the output button on the 2yu. The status light on the 2go was not on at all since I tried to update it. I tried everything and got nowhere.
For some reason today, I switched the output to the coaxial/spidif on the 2yu and suddenly the status light on the 2go came on and started cycling slowly through the differt colours which means it was updating ! Soon as it finished, tried the GoFogure app and the 2go appeared straight away !!!!
Can't say for sure that pressing the output selector button on the 2yu was the solution but that'swhat I did and that's what happened !!!
Swisstoni
Head-Fier
First thing they said to me was to make sure you have the correct output selected, in my case usb. That was the first thing I did before trying everything else.Here so far is almost same page to you. I suffered this issue within 8 hours ago. I saw yellow light on Configuration button and then white button stay on while DC has supplied. I tried unplug once, and the yellow light on 2Go Status was blinging constantly but then I attempted to click whatever buttons it built and gave no effect on re-connect. Based on the frustration, I erased the GoFigure and re-install again, the app doesn't scan any connectivity available. Deriving from those circumstances, software issue cannot easily found. I emailed customer service of Chord Electronics. Will wait and see what they can guide me to fix it.
Out of frustration, I thought why not try just pressing that same button, even if it was switching to the wrong output. Tried it and it started updating !!
Once the 2go was found on GoFogure app, I changed the output back to usb !
Now all working !!! Very frustrating as it not the first time I've had problems after a 2go update !!!
Good to hear that as long as it works on yourside. I don't know what to do with mine.First thing they said to me was to make sure you have the correct output selected, in my case usb. That was the first thing I did before trying everything else.
Out of frustration, I thought why not try just pressing that same button, even if it was switching to the wrong output. Tried it and it started updating !!
Once the 2go was found on GoFogure app, I changed the output back to usb !
Now all working !!! Very frustrating as it not the first time I've had problems after a 2go update !!!
Swisstoni
Head-Fier
I'm sure Chord support will sort it.Good to hear that as long as it works on yourside. I don't know what to do with mine.
I contacted them on Friday lunch time and they came back to me just before 5 o'clock. As I said, the first thing was "check you have the right output selected" next.... "Is it connected to the Hugo 2 or 2yu ?". I replied but they had gone home by that point so can't tell you why that is relevent or what the next step is, sorry.
Patience till Monday required !!
Hey there, here is a new update that mine is back on track!! Hurray!I'm sure Chord support will sort it.
I contacted them on Friday lunch time and they came back to me just before 5 o'clock. As I said, the first thing was "check you have the right output selected" next.... "Is it connected to the Hugo 2 or 2yu ?". I replied but they had gone home by that point so can't tell you why that is relevent or what the next step is, sorry.
Patience till Monday required !!
I used your method by putting output "ball button" into spdif/coaxial mode and re-connect to Bluetooth on GoFigure app, somehow it works!! Thanks so much for your cool trick!
miketlse
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Maybe this will help others experiencing difficulties
MarkParity
1000+ Head-Fier
I thought it would be a link to the correct place to pray to the gods of 2Go for divine support, but no its just F/W with nothing to say what has changed, unless I'm missing something.Maybe this will help others experiencing difficulties
miketlse
Headphoneus Supremus
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Yes i thought it was odd that there was no change log. I couldn't spot one anywhere, but maybe i just looked in the wrong places.I thought it would be a link to the correct place to pray to the gods of 2Go for divine support, but no its just F/W with nothing to say what has changed, unless I'm missing something.
gto88
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https://chordelectronics.co.uk/poly-and-2go-firmware-release-notesYes i thought it was odd that there was no change log. I couldn't spot one anywhere, but maybe i just looked in the wrong places.
MarkParity
1000+ Head-Fier
Ahh so that's where they put it. I updated nothing to report, still works the same for me.
Perhaps when V2.0.0 is released we may actually get some features that people are asking for, were occasionally promised, but were never delivered.
miketlse
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Thanks
I was expecting a longer list of updates, but maybe 'general bug fixes' contains many items.
joshnor713
Headphoneus Supremus
Unfortunately, I wouldn't hold your breathAhh so that's where they put it. I updated nothing to report, still works the same for me.
Perhaps when V2.0.0 is released we may actually get some features that people are asking for, were occasionally promised, but were never delivered.
gto88
Headphoneus Supremus
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I wish goFigure can be enhanced to have more user friendly interaction gui.
currently, just add and play thru playlist is really limited.
most people use other app for playing music on 2GO, those features should be included in goFigure.
currently, just add and play thru playlist is really limited.
most people use other app for playing music on 2GO, those features should be included in goFigure.