Chord 2Go & 2Yu Wired/Wireless Network streamer and S/PDIF adaptor - Official thread

[Doody]

2 card slots is another strange design, of course the best scenario should show both card at the same time; second best would be a quick button, just as Burakk said, through the hard button in Hugo, toggle the card select; now the arrangement is bad - through GoFigure apps. I better live with single card slot, as most of the DAP is single card slot (of course most of them have internal storage, while 2go + Hugo2 have not). Remembered Matt@Chord promise will improve the access card issue later in this forum, but again this is not an excuse, this is definitely a design fault, why not fix it before launch the product? Everyone buying 2go complained this 2 card access, can Chord have a thought about customers' feeling?

I believe we've been told here that they're working on the two-card access thing. I'm guessing there's a software way to fix it by putting the indices for both cards on each card. If you swap cards a ton this will be annoying (reindexing), but if you just have two cards (like me) it shouldn't be an issue.

FWIW, I don't find the card switching that annoying at all - but YMMV - and I do welcome an update to stop it altogether. I am VERY happy they did two card slots on the 2go - 1TB simply is not adequate (and 2TB cards don't seem to be coming anytime soon).

Doody

 

[gghirardi]

There Is another flaw in the design of the product: as
soon as
you mounted the 2go on the Hugo, you are
killing the USB Dac capability. Which means that if you want to use the DAC through USB input il you have to dismantle the 2go. frustrating.

 

[edwardsean]

I believe we've been told here that they're working on the two-card access thing. I'm guessing there's a software way to fix it by putting the indices for both cards on each card. If you swap cards a ton this will be annoying (reindexing), but if you just have two cards (like me) it shouldn't be an issue.

FWIW, I don't find the card switching that annoying at all - but YMMV - and I do welcome an update to stop it altogether. I am VERY happy they did two card slots on the 2go - 1TB simply is not adequate (and 2TB cards don't seem to be coming anytime soon).

Doody

Hey, adding the indices seems like a handy workaround until the issue is resolved.

Can you post instructions or a link?

 

[radnor]

Perhaps John should take a step back and let Matt be the face of the company on the net as he was promoted into. I have a TT2 on order to go with my other Chord collection. I hope it’s not my last.

Have TT2 and MSCALER... selling and going with a company that gets software... DCS.

 

[Doody]

Hey, adding the indices seems like a handy workaround until the issue is resolved.

Can you post instructions or a link?

no no - this is my theory on how they're going to 'fix' it.

there's nothing to do at this point. and i could be wrong.

doody

 

[Progisus]

Have TT2 and MSCALER... selling and going with a company that gets software... DCS.

One of the reasons I sold mscaler for a well designed and upgraded frequently software based scaler - HQPlayer. I do like the Chord signature though. Enjoy your DCS. I’ve heard many good things.

 

[edwardsean]

I understand the frustration, both at the software and at Chord's response. It's hard for me to think these issues are actually specific to our small community. If we, as a group, can't figure out how to get it to run smoothly, I don't know how casual users somehow lucked into flawless operation.

It makes more sense to me that this is just where the most vocal users congregate. We are the most vocal, because we are some of the most committed users of audio products.

My hope is that this not devolve into Headfi vs. Chord to the mutual disbenefit of us both. There's a lot of tribal fear and anger in the atmosphere right now. Music is our collective refuge. My plea is that we try to treat each other with maturity, respect, and even, grace.

I am a Chord loyalist.

I think the Bartok looks amazing and I envy what DCS has done with Mosaic! For my part, I'm doubling down on 2Go. I'm waiting to add 2Yu with possibly a second 2Go for Dave, my squealing issue and all.

That's just where I've landed in my personal choice. I'm sticking with Chord, but I do ask from Chord, @Matt Bartlett,@Mojo ideas, that Chord sticks with us. We are a valuable asset because, again, I don't think the majority of users are having trouble free experiences. I think you're not hearing from them at the same level. We're your friends. We may get the most upset, but it's also because we represent some of the people that love your products the most.

 

[jonnyt]

I understand the frustration, both at the software and at Chord's response. It's hard for me to think these issues are actually specific to our small community. If we, as a group, can't figure out how to get it to run smoothly, I don't know how casual users somehow lucked into flawless operation.

It makes more sense to me that this is just where the most vocal users congregate. We are the most vocal, because we are some of the most committed users of audio products.

My hope is that this not devolve into Headfi vs. Chord to the mutual disbenefit of us both. There's a lot of tribal fear and anger in the atmosphere right now. Music is our collective refuge. My plea is that we try to treat each other with maturity, respect, and even, grace.

I am a Chord loyalist.

I think the Bartok looks amazing and I envy what DCS has done with Mosaic! For my part, I'm doubling down on 2Go. I'm waiting to add 2Yu with possibly a second 2Go for Dave, my squealing issue and all.

That's just where I've landed in my personal choice. I'm sticking with Chord, but I do ask from Chord, @Matt Bartlett,@Mojo ideas, that Chord sticks with us. We are a valuable asset because, again, I don't think the majority of users are having trouble free experiences. I think you're not hearing from them at the same level. We're your friends. We may get the most upset, but it's also because we represent some of the people that love your products the most.

Perfectly put.

 

[Widell]

I understand the frustration, both at the software and at Chord's response. It's hard for me to think these issues are actually specific to our small community. If we, as a group, can't figure out how to get it to run smoothly, I don't know how casual users somehow lucked into flawless operation.

It makes more sense to me that this is just where the most vocal users congregate. We are the most vocal, because we are some of the most committed users of audio products.

My hope is that this not devolve into Headfi vs. Chord to the mutual disbenefit of us both. There's a lot of tribal fear and anger in the atmosphere right now. Music is our collective refuge. My plea is that we try to treat each other with maturity, respect, and even, grace.

I am a Chord loyalist.

I think the Bartok looks amazing and I envy what DCS has done with Mosaic! For my part, I'm doubling down on 2Go. I'm waiting to add 2Yu with possibly a second 2Go for Dave, my squealing issue and all.

That's just where I've landed in my personal choice. I'm sticking with Chord, but I do ask from Chord, @Matt Bartlett,@Mojo ideas, that Chord sticks with us. We are a valuable asset because, again, I don't think the majority of users are having trouble free experiences. I think you're not hearing from them at the same level. We're your friends. We may get the most upset, but it's also because we represent some of the people that love your products the most.

+1 well said!
Agree with you and we should give Chord the benefit of the doubt to fix this, especially the ” vinylpopsandclicks” that is honestly drivning me mad The rest will be ironed out with time I hope! But chord has a Lesson to learn from bigger players who manage to actually get it right first time around, respect Chord beeing a bespoke hifi company with all manufacturing and developing in uk when the rest of the world are relying on china, so yes dissapointed but trying to be patient....cautiously positive all will be ok at the end...

 

[muski]

This is NOT “geeky bleeding edge”. This is the BASICS with ANY consumer electronics even 20 dollar WiFi speakers in 2020. This is simply unacceptable.

My Slimdevices SB3 has better wifi connectivity than my 2Go. It was introduced in 2005, FIFTEEN YEARS AGO!

 

[ubs28]

If you owned a Chord amplifier, you would find this comment excessive.
I will listen to the new Ultima 6 soon. I am sure it will have this exceptional signature of the Chord amps. So, John Frank is very good too.

To be honest, I have been far more impressed with Esoteric. However Chord their DAC’s are incredible for the price though (hence why I picked up the Chord Dave as I thought it was a steal in comparison to much more expensive DAC’s)

I have not tested the latest high-end DAC’s in 2020 as I am not in the market for a new one though.

 

[tonyl59]

I have made a few small adjustments to my original Hugo leather case to keep the KSE1500 ready to go when I want to use it (using Oppo PM-1 in the photos). It also leaves 2Go exposed for simpler disconnection when I have 2Yu. And it saves having to buy another case .

 

[jhoneyball]

i'll believe chord is starting to understand the hole that they are in when they initiate a proper beta test program.

 

[gryffe]

 

[Edric Li]

Sorry but this is total nonsense please stop using this particular forum for the promotion of this un warranted parasitic product.

Ok this is it. I'm returning my 2go tomorrow. Who the hell calls out its own customers for talk about a third party accessory that we shouldn't have needed in the first place? What is wrong with you?

1. Hugo 2 rca out *does* sound better than phone out. This is a known fact, even if it is not by design. Search "hugo2" on twitter and you'll see most of the Japanese users are using some sort of adapter to listen from the rca out. We aren't complaining about it, even though we could. If an engineer of yours cannot hear it on speakers or headphones then I'm ... speechless.

2. I've had my 2go for 3 weeks now. I find the time I spend listening to music drastically decreases from when I was with my previous gear, thanks to this piece of hardware that rarely works. My experience is from attempting to play music from SD card via MPD, controlled by an iphone through a dedicated external router using various MPD client apps.

- 60% of the time the 2go does not power on together when hugo2 is powered on. I have to long press the config button to turn on the 2go.​

- 30% of the time even the config button does not turn on the 2go. No, it does not even turn on!​

- 30% of the time the config button turns on the 2go, but it does not connect to my wifi, whether or not the network indicator says so.​

- 40% of the time 2go does power on together with hugo2.​

- 30% of the time I can listen to my music, only to be interrupted <5 mins in. The 2go will disconnect from the network and stop playing music, whether or not the network indicator says so.​

- 10% of the time I can listen to my music in peace. Damn the hugo2 can sing.​

3. As for the gofigure app, I actually don't think there is much to improve: when my 2go works (that 10% of the time), I can toggle it's setting in the app. When my 2go is acting funny (that 90% of the time), the app won't be able to find my 2go (via bluetooth). So yeah, the app is fine; it's just useless (aside from the initial setup, which took me hours). Don't expect to fix connection issues with it.

4. I plan to get a used ak3xx player and use the ak connect feature with the hugo2.

5. Bottom line: don't buy the 2go unless you need a break from the music you love.