Brainwavz Audio B400 4-Way Quad Driver 3D Printed IEM
post-14336766
Post #1,277 of 1,461

Gabriel Sontag

100+ Head-Fier
Joined
Sep 18, 2017
Messages
115
Reaction score
15
Location
Usa
Joined
Sep 18, 2017
Location
Usa
Posts
115
Likes
15
Has anyone tried both the 1more quad drivers, and the brainwavz b400s with the dragonfly red?
I would be very interested in a comparison.
 
     Share This Post       
post-14339508
Post #1,278 of 1,461

akping_1

New Head-Fier
Joined
Apr 3, 2018
Messages
14
Reaction score
3
Location
Malaysia
Joined
Apr 3, 2018
Location
Malaysia
Posts
14
Likes
3
I have poor purchase with Brainwavz, Order the B400 on June 20, 2018, but until now after 10 working days, the Item still yet to ship out even though they provide with shipping information.



 
     Share This Post       
post-14340484
Post #1,279 of 1,461

capnjack

1000+ Head-Fier
Joined
Sep 8, 2013
Messages
1,147
Reaction score
883
Location
England
Joined
Sep 8, 2013
Location
England
Posts
1,147
Likes
883
Personally I’d contact brainwavz about this they should be able to put it right.
 
     Share This Post       
post-14340531
Post #1,280 of 1,461

HiFiChris

Headphoneus Supremus
Joined
Feb 9, 2015
Messages
4,678
Reaction score
10,695
Location
Joined
Feb 9, 2015
Location
Posts
4,678
Likes
10,695
Is this on the shipping company's tracking page? If so, then it might be their fault (I've had a priority package sent out n December and it wasn't delivered until some weeks had passed). Another possibility: the package got lost when the shipping company employee collected the parcels at the Brainwavz warehouse.
Anyway, contacting Brainwavz would be the best thing to do.
 
     Share This Post       
  • Like
Reactions: capnjack
post-14341336
Post #1,281 of 1,461

akping_1

New Head-Fier
Joined
Apr 3, 2018
Messages
14
Reaction score
3
Location
Malaysia
Joined
Apr 3, 2018
Location
Malaysia
Posts
14
Likes
3
Personally I’d contact brainwavz about this they should be able to put it right.
Is this on the shipping company's tracking page? If so, then it might be their fault (I've had a priority package sent out n December and it wasn't delivered until some weeks had passed). Another possibility: the package got lost when the shipping company employee collected the parcels at the Brainwavz warehouse.

Anyway, contacting Brainwavz would be the best thing to do.



Already contact their Customer Service since last week, and on 27/6 when notice after 1 week place order but still not tracking code update, request to cancel order but reject by the customer service and mention the item on transit to ship out, obviously they are lie, what a shame of Brainwavz.

Ps: i forgot to apply the headfi promo code to get 10% discount as well.
 
Last edited:
     Share This Post       
post-14341684
Post #1,282 of 1,461

razzer001

Member of the Trade: Brainwavz
Joined
Dec 25, 2009
Messages
518
Reaction score
276
Joined
Dec 25, 2009
Posts
518
Likes
276
Already contact their Customer Service since last week, and on 27/6 when notice after 1 week place order but still not tracking code update, request to cancel order but reject by the customer service and mention the item on transit to ship out, obviously they are lie, what a shame of Brainwavz.

Ps: i forgot to apply the headfi promo code to get 10% discount as well.
Almost all orders through our site are shipped through our network of third party warehouses in Hong Kong, USA and UK, with the exception of some items needing to be shipped by Fedex outside the US/EU. Although in the past we used to directly fulfill orders ourselves, we have not done so for the better part of the last 2 years.

In this case, the warehouse that it ships from is part of Singpost fulfillment service located in HK, most likely it won't update till the consignment is sorted at Singpost hub in Singapore, as i have seen this trend on many occasions. I would recommend to not take registered airmail tracking as real time movement updates, rather a tool for confirming delivery.

Sorry that i nor our customer service can't give you specifics, as there is no other information available to us other than the stock has been removed for the order from the warehouse and they've indicated it has shipped. However, you can take comfort and know the vast majority of B400 owners have had their orders shipped the same way and their parcels have arrived in a safe and timely manner. More than not, the parcel will arrive within a normal time frame.
 
     Share This Post       
post-14341932
Post #1,283 of 1,461

maira

500+ Head-Fier
Joined
Jul 12, 2015
Messages
646
Reaction score
177
Location
Berlin
Joined
Jul 12, 2015
Location
Berlin
Posts
646
Likes
177
It´s nearly impossible to buy the IEM in Europe, especially in a coloured version.Is there a problem actually?
 
     Share This Post       
post-14343439
Post #1,284 of 1,461

razzer001

Member of the Trade: Brainwavz
Joined
Dec 25, 2009
Messages
518
Reaction score
276
Joined
Dec 25, 2009
Posts
518
Likes
276
It´s nearly impossible to buy the IEM in Europe, especially in a coloured version.Is there a problem actually?
The color variants are only sold on our direct site as those are made to order.

The B400 is available directly from us from Amazon.co.uk and other eu amazon sites. You can also find resellers within Europe on our website that carry our models, however both on Amazon and resellers, they will only stock the frosty variant.

The b400 does sell out fast on Amazon, but there is always more stock on route, so just keep checking the page or ad a notification on Amazon to inform you when it is back in stock.

Alternatively you can just purchase it from our direct site and receive it in 7-14 days depending on your location.
 
     Share This Post       
post-14343780
Post #1,285 of 1,461

beta247

New Head-Fier
Joined
Oct 14, 2012
Messages
18
Reaction score
11
Joined
Oct 14, 2012
Posts
18
Likes
11
I'm still waiting to hear back from service. they were supposed to get back to me with a tracking number, that was on the 21st.
 
     Share This Post       
post-14343833
Post #1,286 of 1,461

razzer001

Member of the Trade: Brainwavz
Joined
Dec 25, 2009
Messages
518
Reaction score
276
Joined
Dec 25, 2009
Posts
518
Likes
276
I'm still waiting to hear back from service. they were supposed to get back to me with a tracking number, that was on the 21st.
Our team normally replies within 1 working day, usually if there is no seen reply from us after sometime it is usually due to our email being filtered into a spam folder. Please could you post your support ticket number here or pm it to me so i can double check. Thanks.
 
     Share This Post       
post-14383120
Post #1,287 of 1,461

beta247

New Head-Fier
Joined
Oct 14, 2012
Messages
18
Reaction score
11
Joined
Oct 14, 2012
Posts
18
Likes
11
update: i finally got a reply last week and after a whole lot of interesting emails i will refrain from, i got my headphones back. only thing is they are completely different ones in construction and sound. no longer matte on the outside with brainwavz raised on the outside, they are smooth and shiny on the exterior, brainwavz logo inside the shell. the frosty white is not on the entire case either. the area where mine had cracked is now barely frosty as well as by the mmcx connector. as for the sound, the bottom end has changed as well as the soundstage. i'm going to run them for a while to see if it changes. But thanks to whoever handled and sent me my warrantied b400s.
 
     Share This Post       
post-14389532
Post #1,288 of 1,461

razzer001

Member of the Trade: Brainwavz
Joined
Dec 25, 2009
Messages
518
Reaction score
276
Joined
Dec 25, 2009
Posts
518
Likes
276
Am not sure when you made your purchase, but some time way back we changed the nozzle design and dropped the recessed notch in the nozzle. We also added a top cost of hard lacquer, this give the icey frosty look. In terms of sound, that's never been changed, I think any differences you hear is down to memory than anything else.


Just want to also point out we have a new Aqua version out, this will be available at Amazon locations in the coming weeks.
 
     Share This Post       
post-14396228
Post #1,289 of 1,461

audio123

Reviewer at audio123
Joined
Jan 10, 2016
Messages
9,317
Reaction score
6,882
Joined
Jan 10, 2016
Posts
9,317
Likes
6,882
Website
audio123reviews.com
Has anyone tried both the 1more quad drivers, and the brainwavz b400s with the dragonfly red?
I would be very interested in a comparison.
The B400 has greater stage width than the 1More Quad Driver and it gives a more satisfying listen with additional fullness.
 
     Share This Post       
post-14404752
Post #1,290 of 1,461

azizfrost

New Head-Fier
Joined
Apr 1, 2016
Messages
10
Reaction score
11
Joined
Apr 1, 2016
Posts
10
Likes
11
how about B400 vs Pinnacle P1? or Oriveti New Primacy?

anyone compared those?

Thanks =)

Im planning on using ES100 + which ever of the three is better.

and also what 2.5mm balanced MMCX cable should I upgrade to?
 
     Share This Post       
  • Like
Reactions: audio123

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top