sphinxvc
Headphoneus Supremus
- Joined
- May 28, 2010
- Posts
- 3,469
- Likes
- 109
I'm definitely not going to stand behind people who say Audio-GD needs to consolidate their product lines or limit customization. That's what AGD is all about and that's part of what makes them special. Let's not get carried away here guys. It's well documented on this forum that over the past 5 months, things have gotten to the point where you should expect to wait 2-3 months for your product to be delivered. I completely understand that it's frustrating to not have Audio-GD admit this and keep quoting you 10 days, but we all know, and knew, the facts. I've said this before and I'll say it again, I'm not sure what you people are doing emailing them every ten days when we already know it takes 2-3 months for the units to be delivered, regardless of what AGD says.
All that said though, I'm happy Kingwa has stepped forward and said service will be improving soon, because it needs to. To all those who took his post to be an invitation for telling him how to run his business, you're way out of line calling for personnel changes, etc.
The point of this thread was to get them to improve their service and he's responded lightning fast. Don't know what else we could ask for. Being upfront about wait times isn't going to hurt anyone, and I think Kingwa needs to let his staff know that. Audez'e, DNA and other companies have long wait times as well, only difference is that they're upfront about it. I ordered my FUN last year and had it at my doorstep in 2 weeks, this company had solid service most of last year. I'm ordering an NFB-2 DAC this year and expect 2-3 months.
Again, I'm completely sympathetic to your positions, especially you Syvr. I'm just addressing those who have kind of gotten out of line suggesting personnel changes need to happen, products need to be compromised, etc.
All that said though, I'm happy Kingwa has stepped forward and said service will be improving soon, because it needs to. To all those who took his post to be an invitation for telling him how to run his business, you're way out of line calling for personnel changes, etc.
The point of this thread was to get them to improve their service and he's responded lightning fast. Don't know what else we could ask for. Being upfront about wait times isn't going to hurt anyone, and I think Kingwa needs to let his staff know that. Audez'e, DNA and other companies have long wait times as well, only difference is that they're upfront about it. I ordered my FUN last year and had it at my doorstep in 2 weeks, this company had solid service most of last year. I'm ordering an NFB-2 DAC this year and expect 2-3 months.
Again, I'm completely sympathetic to your positions, especially you Syvr. I'm just addressing those who have kind of gotten out of line suggesting personnel changes need to happen, products need to be compromised, etc.