mtoc
500+ Head-Fier
- Joined
- Oct 22, 2015
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Placebo works..when I dim the lights the music sounds warmer..
Long time lurker here, figure it is time to finally upgrade my stopgap setup that I had since college with a NOS11.
Just curious how quickly does Audio GD/Kingwa/Grace respond to emails.
I sent them a few emails about placing an order and changing the original order from a M11 to NOS11, but they haven't been very responsive since the initial inquiry from two days ago. Perhaps it is because of the upcoming weekend? They make some lovely gears, but they really need to modernize their sales tactics and web designs. Competitors such as Auralic and Oppo seems to do a much better job in those departments.
Yeah it's sort of a quirk of their operation. They focus on building, designing and delivering awesome products, but the actual customer service can be a bit spotty at times. With the time difference with the US, I found that I usually had a response by the next evening (their morning).
Well, got a reply, but they missed changing my order to NOS 11. Slightly annoyed since it was stated clearly in my emails.
Seems like there is a real language barrier going on here; guess I will just write my emails in Chinese instead even if it makes me 10x longer to type them up... People with fluent English are pretty easy to find in China. Hell, I can do those jobs for them if they promise to send me free gears each month.
I have written to them in Chinese before but they replied to me in English.
Their English is of acceptable standard and I think the reason for them missing your request is more of an admin oversight rather than a language barrier.
Anyone remember the sensitivity for speakers that Kingwa recommended if you want to drive them with Master 11? Also how much does Kingwa charge for the XLR to speaker post cables?
Received my M11, so far very beautiful sound, the sound is so clear yet so smooth, with a hint of warmth. My HD800 has been tamed and is now producing really nice wonderful sound, gone are the siblance that I hear from classic Gungnir. Doing a quick compare between M11 amp vs. Ragnarok, both driven by M11 as a DAC, I didn't detect any obvious different between the two, so I would say the M11 is just as good as Ragnarok. Kingwa also made me a pair of XLR -> speaker tap cables so I could drive my Tekton Lore with the M11 (waiting for the Lore, still in production, can't wait). According to Kingwa, the M11 can drive any speakers with efficiency of > 95 dB.