[Audeze]

We have some improvements and fixes for the microphone. Anyone having issues with the microphone, please contact us at support@audeze.com and we will get you updated firmware. This update will be rolled out to all users soon.

 

[gtrmonkey]

I just recieved the shipping notification 5 days ago on Friday. I live in the Midwest of the USA. How long does it take for the headset to arrive normally? I have tried the tracking sites but they all return something like USPS is waiting for this package, status not available, the sfc tracker page just outright refuses to load, and the only one I found that works said it arrived in the States Monday. And it told that yesterday a day after it entered.

I am in the same boat as you, here is a previous person break down,


8/23/18: First emailed from SFC, "Departed SFC warehouse" and USPS site: "Pre-Shipment Info Sent to USPS, USPS Awaiting Item "

8/29/18: USPS site: Accepted at USPS Regional Origin Facility, COPPELL TX DISTRIBUTION CENTER. Expected Delivery 9/1/18

8/31/18: Arrived at USPS Regional Destination Facility, ANCHORAGE AK DISTRIBUTION CENTER (Arrival in my City)

9/1/18: Attempted Delivery

9/4/18: Delivered


Going off this would say the earliest tommorrw and the latest monday

 

[Draaftlore]

I am in the same boat as you, here is a previous person break down,


8/23/18: First emailed from SFC, "Departed SFC warehouse" and USPS site: "Pre-Shipment Info Sent to USPS, USPS Awaiting Item "

8/29/18: USPS site: Accepted at USPS Regional Origin Facility, COPPELL TX DISTRIBUTION CENTER. Expected Delivery 9/1/18

8/31/18: Arrived at USPS Regional Destination Facility, ANCHORAGE AK DISTRIBUTION CENTER (Arrival in my City)

9/1/18: Attempted Delivery

9/4/18: Delivered


Going off this would say the earliest tommorrw and the latest monday

Ok thanks

 

[Daniel Ramyar]

How are your headphones connected to the computer? BT or wired? And are you using any amp in between if wired?

Using wired usb-a to usb-c connector no amps. The problem disappears when 3D is turned of. It sounds like when you turn bad speakers to high and it gets distorted.

 

[Zenvota]

Using wired usb-a to usb-c connector no amps. The problem disappears when 3D is turned of. It sounds like when you turn bad speakers to high and it gets distorted.

Does it reduce if you set the eq preset to Music?

 

[acia]

does it include "Certificate of Authenticity"?

 

[SirFuggington]

This is probably a dumb question, but it seems when I plugged the Mobius into my PC via USB I somehow turned off charging. How do I turn it back on??

 

[Zenvota]

This is probably a dumb question, but it seems when I plugged the Mobius into my PC via USB I somehow turned off charging. How do I turn it back on??

http://www.audeze.com/about-audeze/blog/how-disable-mobius-battery-charging-over-usb-connection

 

[Daniel Ramyar]

Does it reduce if you set the eq preset to Music?

No it persists in all eq presets

 

[Daniel Ramyar]

My headphones in 3D mode all of a sudden sound very scratchy/crackling, if I turn 3D mode off it disappears. Can anyone help out with this?

Also the volume sometimes just goes up and down while the windows volume is constant

Updating the motherboard bios seems to have fixed the problem with the distortion.

 

[Razgriz05]

Ok I just tried that as well, with and without the WW and I'm still getting the "No Package Found". So either my Mobius isn't on its way or I'm just going to get a surprise package one of these days.

I just checked and my package got through customs last night in Dallas and is waiting to be handed over to USPS. Hopefully yours is there as well.

 

[gtrmonkey]

Some one posted this earlier, it seems to give delivery date.
https://webtrack.dhlglobalmail.com/

Remove the first 8 digits from your SFC tracking number.
Its says mine will be here the oct 9

 

[Razgriz05]

Some one posted this earlier, it seems to give delivery date.
https://webtrack.dhlglobalmail.com/

Remove the first 8 digits from your SFC tracking number.
Its says mine will be here the oct 9

Awesome it worked, thank you!

Mine is supposed to come in on Oct 6th.

I ordered mine during the June sale. Pumped that the wait is almost over!

 

[mayorblurps]

My Google Play Music tries to play a song and then restarts itself after 1 second and gets stuck in a loop. All the while with zero sound coming through the Mobius.

Well, I finally got the Mobius working via USB C o my Pixel 2 XL. I saw that Audeze or someone posted how to turn OFF usb charging, on by default (which occurred to me might be a problem with Android USB C audio). So I turned it off, plugged headphones in. Got the typical "allow music player to access Mobius 8ch" message, same ole thing. Phone again started to slow down and apps not responding. So I left the headphones plugged in and rebooted my phone. Thinking the charging by default issue was still on, I long pressed what I thought was the volume button to turn USB charging off again.

Apparently ll long-pressed the mic button knob and noticed that it switched to 2ch audio. (this after rebooting P2XL and hearing it go back and forth between Bluetooth and USB as phone booted). All of a sudden I could hear notifications! Lo and behold I'm listening to play music right now.

Now to confirm if the trick is to manually turn USB charging off (long press volume knob) or switch to 2ch (long press mic knob) on the Mobius, or BOTH... I didn't go into phone/dev settings at all. Can you check and see if it works for you?

Edit to add: the issue seems to be when the headphones are in surround 7.1 mode which makes the device/apps struggle. 2channel and hi res are working, but I sometimes have to disconnect cable and reconnect to phone. Still testing..

 

[433521]

So they're already shipping June orders when they have yet to ship orders from the indienoshow offer. Great news. Audeze sucks.