I sent you to the wrong page. The right page is 37 and it says this:
How to Link Portable USB DAC
1. Connect the device’s micro USB jack with the portable
USB DAC using a dedicated cable.
2. Press [USB icon] after swiping down the notification bar.
3. Once [USB icon] is activated, you can enjoy the music through
the portable USB DAC’s audio output jack.
It also has the following note:
The USB Type-C cable provided with the device is to be used to
connect to the computer for data transfer or to charge the device.
For instructions on the dedicated cable, please refer to the manual
of the portable USB DAC manufacturer.
Most common mistakes seems to be trying to use the USB C connection or not manually activating it after connecting the DAP and turning it on.
Now here's the issue
Before I started trouble shooting I did reset to default settings, second I am using a new iFi Micro USB OTB Adapter. Their USB c adapters work beautifully with dozens of pieces of equipment
Let's start with a very basic Behringer UCA 202, this thing literally works with EVERYTHING I've tried it with. Very straight forward and caps at 24/96
Going through the instructions I am able to get power to the UCA 202 from Kaan but no audio output, nothing with 16/44.1 nor 24/96 and I am using the Micro USB out with an iFi Audio Micro OTG Cable
On the plus side I can hear some pops once it recognizes and powers the UCA 202 but again NO audio output from the 202
Let's try a Fiio E17, again I follow thru the instructions and I get power to the device, now how about audio?
Nothing, only the pop of power
I also tried removing the USB OTG Cable and running direct with a Micro to USB C I use with yet another product that works fine
And again, I see that there is power but NO audio
I will see if there is a software update before I do a full factory reset...
Nope, no new software updates... will a Factory restore even do anything? Going to do a full ghosting on the unit before anything else,
@JasonNYC would you happen to have any idea's of what may resolve this issue
One of the best things about Kann and the A&K Line is the mix of hardware and software, and I'd like to be able to showcase that super smooth Software with more resolving hardware. As often time's people enjoy seeing how a modern DAP can seamless transition from their desktop systems to running entirely on it's own in portable situations!