Update: I
I'm having a problem of excessively low volume since I did the upgrade. I keep cranking the volume up past 35-40 in High gain, and I even get the high volume alert warning me that if I keep going any higher, I might get hearing damage, but what I actually hear from the unit itself is music at an excessively low volume, even when I'm listening in balanced mode. I have never experienced anything like this before, either from this or from another DAP.
If this is a problem of the firmware, then I wouldn't mind going to the previous one, if that is possible,
Or is it a problem of a settings change I have made without knowing I have made it? The last time I used it, I tried using the 5-pin XLR output to play through an external amp in order to see how it sounds, and it didn't impress me too much that way, so I stopped. I am wondering whether I may have changed the settings in some way without changing it back to normal on that day. If anyone has any helpful thoughts about this, they'd be appreciated. Thanks.
***Update: It turns out I can actually get it to play at decently loud volume levels, but only if if I crank it way up to 90 or past that, even in hi gain mode. But it was clearly not like that before this update. Previously, I couldn't and wouldn't even go near 30 in low gain with my HeKse in balanced mode, so what gives now. I think this firmware update has screwed somethings up, Is there some way to reverse it? Now it seems as if the unit itself is confused about how to control the low, high, and mid gain settings in volume, because the volume seems all over the place.
New Update: After re-reading the firmware update page, it is turning out that what I have considered to be the major screw-up off the update might actually be part of what is meant as the main set of improvements being brought to the KC by the firmware v1.21 as reported here:
https://www.astellnkern.com/eng/con...rd=&cg=&goods=SC35560&idx=1000153&page=1&no=8
Namely:
[Improvements]
- Volume safety feature added
: Volume safety feature can be turned on/off in the Settings Menu
: Alert when volume level reaches safety limit
(Function enabled as the default setting)
- Operational stability improvements
So it is basically an overhaul of the volume operational and scaling system!
First let me say just how relieved I feel after realizing that the update itself went as it should, and the changes I noticed in both the scaling and behavior or the volume control system were actually what the update was meant to put into effect :
Now, some gripes still remain, unfortunately:
1. Scaling the volume up to 100 points and over could be good thing, as it gives more playroom and refinement to the volume dial. However, why is it that using my rather easy to drive HekSE, the volume safety warning comes on around level 38, when "loudness" is so low that I can barely hear the music? To give me a warning that my hearing is about to be damaged any time, at a point when the sound is this ridiculously faint almost defeats the purpose of the volume safety warning altogether. Volume safety warnings can be even grossly counterproductive at level 38, if I have to crank it to level 80 and beyond to start hearing the KC play at a loudness level that sounds somewhat satisfactory to me. By the way, my hearing tests A-okay, and is certified "superb" with zero signs of impairment, so it would seem that the volume safety regulation range still needs some work.
2. And what's with the new wonkiness of the loudness gain setting system? I went between low, medium, and high gain, and the differences between them didn't seem to correspond logically to the loudness levels one would normally expect in such a 3-tier volume regulation system...
That should be all for now, although I have still not tested most changes carried in the new firmware as yet...
What I can say, so far, is that firmware v1.21's "improvements" still need even more "improvements." For a few hours today, I was beginning to think I'd messed up my KC big time.