Hey, just wanted to jump in here and state 64 Audio's policy on ADEL repair/replacement.
If your ADEL A-Series or U-Series model breaks or fails and requires a new shell or replacement unit, we will build an ADEL compatible version if requested. That way you can continue to use the ADEL modules you already own with the replacement unit.
A quick note: in the case of the U-Series, we don't keep the ADEL sized models in stock so it will be built as needed which will take a bit longer than an Apex replacement model.
The one exception, which I believe impacts the person Canyon Runner heard from, has to do with free models provided to reviewers. If their model needs to replaced, then we don't replace it with an ADEL version since that technology isn't offered by 64 Audio anymore.
I hope this makes sense and I'll clarify anything if not. Thanks for your attention!
If your ADEL A-Series or U-Series model breaks or fails and requires a new shell or replacement unit, we will build an ADEL compatible version if requested. That way you can continue to use the ADEL modules you already own with the replacement unit.
A quick note: in the case of the U-Series, we don't keep the ADEL sized models in stock so it will be built as needed which will take a bit longer than an Apex replacement model.
The one exception, which I believe impacts the person Canyon Runner heard from, has to do with free models provided to reviewers. If their model needs to replaced, then we don't replace it with an ADEL version since that technology isn't offered by 64 Audio anymore.
I hope this makes sense and I'll clarify anything if not. Thanks for your attention!
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