Actually bought my DP-X1 in Japan, too! ;)    And got it replaced in Germany! :) 

  Quote: Dear Fiio,   thanks for continuously being active in this thread!   Default storage was card 2, after card 1 was thrown out automatically several times.  It happens randomly, it does not seem to have any connection to rebooting or exiting Spotify. Just suddenly download...

Dear Fiio,   no, there is no operation behind it. It happens suddenly and automatically. After the last update actually on a daily basis - which means I have to download my Spotify songs every day! Spotify is almost unusable now!   It never happend on my phone or my former (Android) player...

I was just wondering: Is the material of the 10s and 20s exactly the same? Just the color and internals are different?

It was confirmed by others and also by Fiio earlier in this thread!  Is sounded like they are working on it, though.   So far there really seem to be a lot of problems to use Spotify on the X5iii. I really hope these can be solved soon, otherwise I am also thinking of returning the player...

Interesting, thanks! I will try everything you wrote! My card was already formatted in the X5 itself, though..   Anyway, thanks! 

  Hi! Thank you very much for putting a lot of efford into communicating with your customers and trying to solve problems!   1. Yes, I know. Internet was on and Viber is activated. Sliders turned green you can move the EQ arround, it just does not have any effect on the sound at all. Exactly...

  Hi! Thank you very much for putting a lot of efford into communicating with your customers and trying to solve problems!   1. Yes, I know. Internet was on and Viber is activated. Sliders turned green you can move the EQ arround, it just does not have any effect on the sound at all. Exactly...

Hi Fiio,   thanks for your reply!   1. I checked it and the other free Viber Effects also do not work. I did not buy one though. Any ideas? Is this not the case on all players?   2. The downloaded songs completely disappear from the Offline-Content (no green arrow anymore). I can still...

Oh, this is good to know! Does anybody know if Fiio is aware of this problem?

Hi!    I have a questions to the X5 iii owners:   Do you have any issues with the "Fire EQ" of the Viber effects? I can use the sliders, but it does not have any effect at all! Exactly the same as the Spotify EQ. Of course Viber is switched on and I am also connected with the internet. I...

I find it interesting that people seem to think about the sound of the 20s and 10s so differently. Some say the 10 sounds "airier", some the 20s.  Some say the bass is more present on the 10s, some on the 20s.    Ordered the 10s by myself and can`t wait.

Had the same issue and got my DP-X1 replaced by Onkyo! :) 

Well, it`s not that you cannot use the Fiio. Don`t worry! It`s just you won`t have a such a fluent experience as with a modern smart phone - at least that is how it feels to me. If you open an app or tap on a button, for example, often you will have a little lag. But that is still really alright...