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Originally Posted by raisin /img/forum/go_quote.gif
Ya, I'll take that to the bank! By the time westone brings this product to market, Shure will have it's four speaker iem in pre-production.
Incompetent or dishonest, does anyone from westone want to admit what their strategy actually is?
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"Incompetent or dishonest?"
Knowing the company and the people behind Westone I can assure you neither. Westone is a company that prides itself in the products they put out and the service they provide and again, I can guarantee you they receive extremely high remarks on both.
My personal take on what took place with the Westone 3 is that at the final phases of testing something was not up to their higher standards and they took the brave and harder route of halting the launch.
Their, perhaps perceived, "lack of communication" can be simply explained by the fact that they will not give any updates or provide any other tentative dates without knowing a 100% that on that date they will have plenty enough units to ship to all their dealers that have pre-orders tested and QC'd so that they won't make the same mistake twice. Perfectly understandable.
I wish all Head-fiers had a chance to meet or speak with Doug and Dale or anyone else that works at Westone. These are extremely nice people that care deeply about what they do and are very proud of their products and they have all the reasons to be. These are all American made earphones in Colorado. They deserve all respect one can give them.
I certainly understand all the frustration from our customers as we too are frustrated but one needs to understand they are doing all they can to get the Westone 3 delivered up to their standards and up to Head-fiers expectations which are a well informed group that learned what is and is not good (aside from a couple of newcomers that still praise Pose speakers
-- but they soon find out from everyone else in the community about other much better options).
We, as a dealer with active pre-orders, feel that we need to provide the best idea of what could be the launch date. We don't have hard information from Westone either but because we are taking pre-orders we need to provide our best guess. Westone on the other hand has understandably chosen to give that information once it's set on stone so to prevent the previous situation.
We apologize to all our customers that are patiently waiting for the 3 and appreciate their confidence and willingness to continue to do business with Earphone Solutions.
We would also like to remind all customers with pre-orders that they may easily cancel their pre-order at anytime by sending us an email:
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