Diamond_Jim007
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I have been digging for the fix to the Marantz TOC issues online and this pretty much confirms what Kyle told me years ago.]
Looks like Kyle bought one of the "old stock" players to be modded for me, am I lucky or what??
Now, modded and no money back guarantee on your work???
I found this on the SH forum
GoldenBoy
07-21-2004, 05:54 AM
I then proceeded to call Service Wide, just to make sure that I did not need an RMA or anything before sending the unit to them. I also informed the person at Service Wide about what I had heard about there being no fix for the problem with the SA8260. He, in no uncertain terms told me that that was absolutely false. There was, in fact, a fix for this unit.
So I asked him what the fix involved and he said that the problem was in the firmware, and since it wasn't[flash-able], that they would have to replace the module; that it would be soldered onto the circuit board under the transport. I quizzed him over the phone and he confirmed that some early batches exhibited the problem (and mine fell within one of those batches even though I bought it 6 months ago). He said that a "service bulletin" has definitely issued from Japan. At first he said they had to replace/remove (?) a capacitor and a resistor (or something like that), but he later phoned me and said the whole main board is going to be replaced which is easier for them than fiddling around with smaller parts. So I'm not exactly sure what the service bulletin says but it seems that it definitely exists and therefore the problem has been acknowledged by Marantz albeit privately.
And this one on the Audiogon forum
[size=smaller]08-30-09: Sharri
[size=larger]Macdonj,
I have a lot of experience with 8260's over the past 5 years. You need to send your player to the nearest Marantz Service Center. You can go to Marantz.com and find the service center nearest your location.
You most likely have the TOC reading error problem that made the 8260 such a pain in the a**. This is easily corrected with a resistor, and I think some new firmware. Any Marantz Service Center can do this repair as they have the Service Bulletin. Some don't install the resistor, and unfortunately the problems come back. You can only check for this by removing the entire transport assembly.
The Service Center will also check for laser output.
Cost for the TOC fix is $200, which includes return shipping. If you should happen to need a new laser, that will up the cost a fair bit. The Service Center should contact you if you need a new laser, and then it's your choice.
The player will not operate correctly without the TOC fix. A new laser is somewhat optional.
SA-8260 players with read troubles have real low resale value. So you are somewhat stuck.
If you send the player in to Marantz, it's a good idea to also send along 2 or 3 discs that the player fails to read.
Hope this helps[/size][/size]
[size=smaller][size=larger]and this one on the SA-CD forum[/size][/size]
1. Some players that use the KHM-230AAA transport unit require some adjustment, but NOT the 8260.
2. Yes I have replaced transport units successfully.
So, I can pretty much conclude that we are getting miss information about the laser being the fix here the Marantz SA-8260 sold to me and Kyle of Reference Audio Mods.
Who refuses to offer a money back offer or to provide me with a fully functioning player from the very beginning of our journey.
This one piece being the first component l purchased. When, oh when are you going to honor your sales,to me KYLE???
You were so worried about Doug Jesse's sales on AA, what about me Kyle?? What about me???
Looks like Kyle bought one of the "old stock" players to be modded for me, am I lucky or what??
Now, modded and no money back guarantee on your work???
I found this on the SH forum
GoldenBoy
07-21-2004, 05:54 AM
I then proceeded to call Service Wide, just to make sure that I did not need an RMA or anything before sending the unit to them. I also informed the person at Service Wide about what I had heard about there being no fix for the problem with the SA8260. He, in no uncertain terms told me that that was absolutely false. There was, in fact, a fix for this unit.
So I asked him what the fix involved and he said that the problem was in the firmware, and since it wasn't[flash-able], that they would have to replace the module; that it would be soldered onto the circuit board under the transport. I quizzed him over the phone and he confirmed that some early batches exhibited the problem (and mine fell within one of those batches even though I bought it 6 months ago). He said that a "service bulletin" has definitely issued from Japan. At first he said they had to replace/remove (?) a capacitor and a resistor (or something like that), but he later phoned me and said the whole main board is going to be replaced which is easier for them than fiddling around with smaller parts. So I'm not exactly sure what the service bulletin says but it seems that it definitely exists and therefore the problem has been acknowledged by Marantz albeit privately.
And this one on the Audiogon forum
[size=smaller]08-30-09: Sharri
[size=larger]Macdonj,
I have a lot of experience with 8260's over the past 5 years. You need to send your player to the nearest Marantz Service Center. You can go to Marantz.com and find the service center nearest your location.
You most likely have the TOC reading error problem that made the 8260 such a pain in the a**. This is easily corrected with a resistor, and I think some new firmware. Any Marantz Service Center can do this repair as they have the Service Bulletin. Some don't install the resistor, and unfortunately the problems come back. You can only check for this by removing the entire transport assembly.
The Service Center will also check for laser output.
Cost for the TOC fix is $200, which includes return shipping. If you should happen to need a new laser, that will up the cost a fair bit. The Service Center should contact you if you need a new laser, and then it's your choice.
The player will not operate correctly without the TOC fix. A new laser is somewhat optional.
SA-8260 players with read troubles have real low resale value. So you are somewhat stuck.
If you send the player in to Marantz, it's a good idea to also send along 2 or 3 discs that the player fails to read.
Hope this helps[/size][/size]
[size=smaller][size=larger]and this one on the SA-CD forum[/size][/size]
Quick Answers:Wildfi said:
Thanks Steve.
I've sent an email.
Like i mentioned earlier, I was advised by one of the technicians against replacing SACD lens as its known to cause issues due to the complications with the lens allignment. I also heard from a fellow forumer at another forum, he had the same exp and the the player was taken back to marantz svc center and its been there for 3 weeks now.
Q:
1. Have u heard/exp something like this before? It could well be that the technician was too lazy to do this and hence told me this. In the other guy's case, it could be just that the technician was a little too busy to do a good job.
2. Have you replaced lens for this player successfully
1. Some players that use the KHM-230AAA transport unit require some adjustment, but NOT the 8260.
2. Yes I have replaced transport units successfully.
So, I can pretty much conclude that we are getting miss information about the laser being the fix here the Marantz SA-8260 sold to me and Kyle of Reference Audio Mods.
Who refuses to offer a money back offer or to provide me with a fully functioning player from the very beginning of our journey.
This one piece being the first component l purchased. When, oh when are you going to honor your sales,to me KYLE???
You were so worried about Doug Jesse's sales on AA, what about me Kyle?? What about me???