Tommy C
Headphoneus Supremus
- Joined
- Aug 22, 2011
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I think that they are different company's, Logitech owns UE Brand, but they still independent!
My experience with pro.ultimateears was great as well. Emails were replied promptly and clear.
Yes, UE operates as a independent subsidiary if I am not wrong
Thanks for info. I have been in touch with Logitech Customer Care about my faulty UE 900 and last night was told that the stock for replacements has depleted with no plans of restocking them in future, but they sill have stock for selling online according to customer service rep. This is ridiculous and unacceptable. I have never heard such thing
I was offered any other product from the Logitech website of the same value., and I asked to escalate my case to a manager. I bought a $400 earphones and expecting support not a Boom Box.
Will keep you posted.
Would you know if UE Pro and Logitech Customer Service share the same customer service center? I wonder if I should just try and contact UE Pro directly.