TRINITY - PHANTOM Series - New thread + WORLDS FIRST PUSH PULL HYBRID IEM!*

Apr 16, 2017 at 6:42 AM Post #14,521 of 24,683
This is all deja vu. Let's wait for @Bobtrinity To return to the office after the Easter break and I'm sure he'll give a more detailed answer.

Of course, sending emails for shipping information is reasonable, but at this time, it's pointless. They're busy doing what they're doing and I'm sure some of the responses people have received is just a standard reply. Because if they had to give everyone an individual timeframe et,etc, then they would purely be answering emails all of the time. They're a small business with a big backlog. I understand the frustration, but ultimately it's not helping and quite clearly NOT speeding up delivery....probably the opposite. Just sayin. Happy Easter!

Definitely agree
 
Apr 16, 2017 at 6:45 AM Post #14,522 of 24,683
This is all deja vu. Let's wait for @Bobtrinity To return to the office after the Easter break and I'm sure he'll give a more detailed answer.

Of course, sending emails for shipping information is reasonable, but at this time, it's pointless. They're busy doing what they're doing and I'm sure some of the responses people have received is just a standard reply. Because if they had to give everyone an individual timeframe et,etc, then they would purely be answering emails all of the time. They're a small business with a big backlog. I understand the frustration, but ultimately it's not helping and quite clearly NOT speeding up delivery....probably the opposite. Just sayin. Happy Easter!


​Take this just as suggestion to Trinity:
if they for example once per week posted clear status of their orders (orders up to #5000 were shipped this week) they wouldn't need to answer any single e-mail asking "where is my shipment?", "When are You going to ship my order?" etc.
Which could also save them some time answering all these questions.
 
edit: all these questions are just result of confusion and lack of information.
 
Apr 16, 2017 at 6:51 AM Post #14,523 of 24,683
​Take this just as suggestion to Trinity:
if they for example once per week posted clear status of their orders (orders up to #5000 were shipped this week) they wouldn't need to answer any single e-mail asking "where is my shipment?", "When are You going to ship my order?" etc.
Which could also save them some time answering all these questions.


That would be great if they were actually shipping in # order, but if I remember a previous post they'd stated they weren't shipping them in order??? As I've been twice quoted shipping this week!! I really can't make head or tail of their shipping process. Being UK based I was hoping for my masters by now, but I'm prepared to give the guys a break :sunglasses::thumbsup:
 
Apr 16, 2017 at 7:32 AM Post #14,524 of 24,683
If I am not told mine is shipped by Wednesday which is mid week and Bob said 150 will go out then I will cancel and ask for no fee as I will have had enough.
I will pony up the extra cash from PM6 and go for CA Nova.
 
Apr 16, 2017 at 7:40 AM Post #14,525 of 24,683
If I am not told mine is shipped by Wednesday which is mid week and Bob said 150 will go out then I will cancel and ask for no fee as I will have had enough.
I will pony up the extra cash from PM6 and go for CA Nova.


I will do the exact same thing. But it would make me really sad since I waited for 10 months now for PM6. However, I bought a CA Lyra II from Mass drop which is already on the way...
 
Apr 16, 2017 at 8:07 AM Post #14,526 of 24,683
[Mod Comment]
 
No more commenting on Moderation or anyone from Head-Fi  "protecting" a Sponsor.  We don't - as should be evidenced by all the complaints which you are legitimately allowed to post as long as they meet Head-Fi's rules.
 
So no more pot shots (mo matter how mild) at the Admin/Mods - they will be deleted.
 
The current situation with Trinity is all of their own making.  We moderate to the rules, we don't create policy, or have any influence on any Sponsor.
 
Apr 16, 2017 at 9:40 AM Post #14,527 of 24,683
Just to be clear. I fully believe my items are on the way, I was just seeing if anyone else had experience with shipping to Canada.
 
Apr 16, 2017 at 11:06 AM Post #14,531 of 24,683
For the Vyrus there is a good chance the Icarus lll - I doubt it. It's already a month late and there isn't even a single report of them being delivered.

I'm not expecting the Icarus iii as I know they were originally supposed to ship late April and now this has been adjusted to May.
 
Apr 16, 2017 at 11:37 AM Post #14,533 of 24,683
 
I'm not expecting the Icarus iii as I know they were originally supposed to ship late April and now this has been adjusted to May.


I believe the Icarus' ETA was initially March, but nah no big deal. We are used to it.

 
The Master was listed as March but I'm pretty sure the Icarus III was only April then moved to May.
 
Apr 16, 2017 at 12:06 PM Post #14,535 of 24,683
i dont like the fact Trinity did not put all resources into pm6 and hunter instead of doing master at the same time! Master was meant to be released AFTER pm6 and hunter so they should have delayed that to clear backlog.
Yet master has started to ship but nothing on pm6 or hunter. 
 

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