[Carrow]

  I wonder how they can be repaired if they have sold everything out.

I know the Phantom Sabres have been discontinued, but I would hope they have spare parts available for a situation such as this. Communication hasn't exactly been stellar tho, so IDK what's going on. Last update I got was March 6th ('should take a week') and it's almost 3 weeks later but I'm reluctant to email them again. Will just wait it out I guess.

 

[IamMe90]

  I wonder how they can be repaired if they have sold everything out.

 
Presumably, they don't sell every single unit in stock before they mark an item as "sold out." It would be foolish business practice not to keep a certain amount of stock in reserve for things like repairs & replacements under warranty and the like. 

 

[Midgetguy]

  Are these new Master 6 photos on the site? Only remember seeing one of them. (all pics: https://www.trinityaudioengineering.com/collections/phantom-series/products/phantom-master-6 )

Spoiler: Warning: Spoiler!

 

 

Nope. You can tell by the connector, it's the old one. The black shells that don't have filters should be the new pics.

 

[nekromantik]

@Bobtrinity can you please confirm all orders have been shipped? 

 

[LonghornTech]

  @Bobtrinity can you please confirm all orders have been shipped? 

He's got another full day. Ask him on the 26th.

 

[nekromantik]

  He's got another full day. Ask him on the 26th.

They dont work on Saturday.

 

[timorinolee]

  Are these new Master 6 photos on the site? Only remember seeing one of them. (all pics: https://www.trinityaudioengineering.com/collections/phantom-series/products/phantom-master-6 )
 

 
 
I reckon the pictures of the PM6 with torx screws are the new ones. The rest are outdated stuff, with that being said. The new pictures are prolly the really dark gunmetal ones. 

 

[duracek]

They dont work on Saturday.

Something tells me they will be working this Saturday!

 

[WhiteKnite]

I know the Phantom Sabres have been discontinued, but I would hope they have spare parts available for a situation such as this. Communication hasn't exactly been stellar tho, so IDK what's going on. Last update I got was March 6th ('should take a week') and it's almost 3 weeks later but I'm reluctant to email them again. Will just wait it out I guess.

I would email them again. That's pretty inexcusable. Considering how busy they have been, they may have forgotten, or just pushed you low on the priority list.

 

[myemaildw]

Who said they are putting them together by themselves?  Do you mean the packaging or the actual earphones?  

I've been to mastras factory before everything is put together on different production lines. Why would they have parts on instagram. It's assumption though

 

[hernandoco]

I've been to mastras factory before everything is put together on different production lines. Why would they have parts on instagram. It's assumption though

They're just showing off what they look like.  They could be old photos.  
 
EDIT:  Their instagram post clearly states that the shells shown are old photos.

   
 
I reckon the pictures of the PM6 with torx screws are the new ones. The rest are outdated stuff, with that being said. The new pictures are prolly the really dark gunmetal ones. 

I can't find the post, but a while back Trinity did say that the pm6 shown online will be what the final product should look like but with torx screws.  I'm pretty happy with what that looks like.  Although, I kinda wish I got red.  That looks amazing.  I opted for the matte black.

 

[Tommy C]

I've been to mastras factory before everything is put together on different production lines. Why would they have parts on instagram. It's assumption though

 
It's impossible to tell if the photos were taken at their office or the production facility in China. 
I can't imagine they need to put together 5000 IEMs with a small team. Even boxing them all is going to take forever. 
Unfortunately the photos on Instagram are not labeled so it's hard to figure out. I would say at the very least, everything is being assembled in China then being shipped to the UK. They may need to put their marketing material on the boxes and then ship it. If they actually assemble the IEMs after parts were shipped to them from China they gonna be hella swamped.  

 

[hernandoco]

   
It's impossible to tell if the photos were taken at their office or the production facility in China. 
I can't imagine they need to put together 5000 IEMs with a small team. Even boxing them all is going to take forever. 
Unfortunately the photos on Instagram are not labeled so it's hard to figure out. I would say at the very least, everything is being assembled in China then being shipped to the UK. They may need to put their marketing material on the boxes and then ship it. If they actually assemble the IEMs after parts were shipped to them from China they gonna be hella swamped.  

 
The photo of the Airs says that it's an old photo.

 

[MLTKSHHBT]

I would say at the very least, everything is being assembled in China then being shipped to the UK.  

I share the same feeling, that's why they seem out of their hand. Some basic request such as a photo of a finished product; QC(as in the case of pm4); delivery dates, all beyond their control.

 

[myemaildw]

Would it be possible to buy more filters different longer lengths and new filters? Adds tunning possibilities for my pm4