We always welcome suggestions, some we agree with and some we don't, some we can afford to do and some we can't .
Packing and accessories tweaks are easy to do before production and does not require too much effort on our part.
9 times out of 10 I will read a suggestion and look into the possibility of including/changing If I think it's a good idea. Sometimes it's just a time factor and that's easy enough to deal with and sometimes costs come into play and on occasion make it prohibitive .
So changes that have been directly influenced by this forum are as follows;
1. Inclusion of right angled adapted
2. Inclusion of 6.3mm adapted
3. Rubber washers on filters
4. Detachable cables
5. Kombi tips
6. Choice of tips
7. Huge amounts of feedback on tuning from forum members and beta testers
8. Request for full function remote cable
9. Memory wire cables
10. Pre order discounts
11. Reward points system
And so many more things that I can't think of off the top of my head.
Trinity owes every drop of success to this forum and Kickstarter backers and head-fi members have helped shape what we are today.
Audio123 is hugely enthusiastic about Trinity and some time cultural and language differences play a part in how things come across. Audio123 we are very grateful for you passion and defending of Trinity but perhaps best to let us handle any questions/suggestions