mikek200
Headphoneus Supremus
Guys,
What I posted previously was Theta policy when I was running it in the 80's.
As I said, I had no previous precedent to follow. Theta was the first audio company to upgrade.
This is not Schiit's policy. But here are the possibilities:
1. Generate the most $ for the company, offer no upgrades, and sell new models as technology changes. Screw all users and view them as maxx cash cows.
2. Generate an upgrade program as a benefit for prior customers. This involves a reduction in revenue for the manufacturer; the carrot is that hopefully it sells more units as it makes the offered products safer to buy. This policy subsidizes all prior customers.
3. At Theta, I chose to reward the original customers slightly more than the used customers. It was entirely workable for Theta back then with a brand new program no one else was offering. It is not about what Schiit will or will not do. We will work that out later.
It was an effort at that time for spreading the economic burden. It was not perfect. It worked.
As I have repeatedly said, God could appear to me and tell me how to build the perfect DAC, and there would be users out there who would hate the way it sounds.
It is also apparent that when one offers upgrades as a subsidy for technology upgrades - there will also be complainers.
If so, buy somebody else's stuff. We are not perfect - but we are very grateful for all of our current users - and yes that includes the used buyers.
Why are we even discussing this..
The Yiggy is not even listed for sale--yet?
The warm up time issue has not even been completely addressed/solved..??
The windows driver problem-if it really exists,hasn't been solved,or has it?