I agree so far we have had :
His order page promises delivery in 2 - 3 weeks;
Two weeks ago he said he was done tweaking and the amps would ship in 1 - 2 days;
Last week he said he needed some new components and then he was finished;
This week - nothing.
What annoys me is that the tweaking is unnecesary. Of the Xin IV amps delivered and reviewed on this site NOT ONE person has claimed sub standard sound. In fact all of the reviews have been unerringly positive. So in fact what we have witnessed is probably the birth of the fifth generation and the fourth never shipped. What a waste of time!
If the amps NEEDED the tweaking they werent ready to ship in the first place and shouldnt have been announced;
If the amps DIDNT need the tweaking but would merely benefit from it well thats the V2 upgrade for next winter isnt it ?
Design them, make them, ship them please Xin.
When the initial demand dies down, tweak away, when you've finished tweaking, announce the upgrade and go back to making and shipping.
If you LOVE designing but hate the business side of things (which i suspect is the case and i dont blame you) hire someone to deal with the admin for you, better still hire two people, one for admin and one for making them to your designs, this would then leave you free to tweak to your hearts content without driving your customers away.
I paid for my amp on 11 July, and so far I havent even had shipping notice and it will be another 10 days from then.
Not happy, not cancelling, but not returning either.
Ray Samuels, brace yourself, my credit card is now headed in your direction.