There's a potential pitfall in that concept, though. There's a chance for the customer to be given too much control, only to realise that it wasn't what they wanted in the first place. For example,
@mvvRAZ ordered a fully-custom IEM from Plunge Audio, where he got to decide the tuning. It ended up sounding exactly how he asked, but he then realised it wasn't enjoyable or good.
That's how I remember the story going. Please correct me if I'm wrong, Michael. So, with such a concept, there's always that risk of the customer not fully-knowing what they want or, in the end, realising that there's a disconnect between what they want and what sounds good. In Michael's case, he was considerate enough to recognise that this was what he'd asked for, and that it wasn't all Plunge's fault. But, what if you did get a customer who was upset at how their IEM turned out and blamed the brand, even though they tuned it
exactly how they wanted? Who's to blame then?
I think that's why previous attempts at this concept (i.e. Ultimate Ears' Personal Reference Monitor and Sony's JustEar) make you undergo multiple stages of consultancy. It's to simultaneously make sure you're happy with the final product and to cover the company's backside. I believe you still have to have some form of demoing and fine-tuning to make something like this work, unless you're working with veteran clientele who could read graphs and all that. There are precursors for such a concept, though, with the ones I mentioned and the Final Make Series you brought up. So, as someone who personally advocates for the right to service and user-end tinkering, I'd love to see it be viable one day.