I think that's very well put. The sound quality , for me, that has to be the most important thing , everything else is secondary, so the flaws just don't matter, they can be lived with
Always interesting to see how these threads can pick up overnight.
Read through what everyone here was saying - seems like a bit of a cyclical conversation, but yes: this is a niche market, and by the time the developers have done their R&D all the way to final assembly, they are most likely out of funds and behind schedule on loans, etc., so doing a few months of beta testing and adjusting is not always possible.
I use a Studio 3rd Anv. DAP which I have had all kinds of issues with (purchased it used and their was a broken solder joint at the usb port), but the sound always brought me back.
We might all share that certain kind of crazy that allows us to put up with the difficulties of use - and make no mistake, our struggles to get the player working the way we want it to is all a part of the bonding ceremony with the player. If you spend 10 hours getting your player setup to work just the way you want, you've already invested a heck of a lot more than just the price tag.
There is value in having to do some of the work ourselves though - this value comes back to us as additional appreciation once the task is finished and we can finally enjoy our product. The joy in this process of working to achieve what we want out of a piece of equipment is something that has to be accounted for when trying to argue with someone who has logged the hours with these difficult players.
The attachment goes beyond the dollars spent, it's deeply rooted in the sense of accomplishment the user feels once they've finally managed to get the player to work right (this also means they user has been fiddling with it for a while and has, in the process, become more comfortable with the particular UI, button layout, etc.)
Do I think things should change in the market? Yes. However, I also hope their will continue to be small manufacturers who take the next leaps in design that the big players cannot afford to bother with. These small manufacturers will always have technical blips along the way.