Lilfurbal
100+ Head-Fier
- Joined
- Oct 25, 2013
- Posts
- 151
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- 22
Email them with something constructive.
Sent them a new email in response to my ever-going freeze troubleshooting ticket I've had open with them for the past month.
Also sent another email regarding a different issue I've been having with every firmware version but at least doesn't involve freezing. I get this feeling that most people here seem to be using external amps, whereas the bug seems to be with the built in DX50 volume control. When changing the volume it'll sometimes sorta freak out and do a quick reset, putting the OS how it was and on the song it was on when it was last successfully powered off. Could be playing a song, adjust the volume, and boom, it'll stop playing the song and go back to whatever song it booted up at, and reset the volume to what it was also at on last boot. This doesn't happen very frequently, but is still somewhat annoying and is definitely not by design. But at least this has nothing to do with the freezing, as it doesn't freeze when it happens.