bfreedma
The Hornet!
- Joined
- Feb 3, 2012
- Posts
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I'm more confused by the people who read a Headamp thread, order the product after seeing evidence of long waits, then start complaining about waiting. Someone wanting product quickly or on a defined schedule shouldn't order from Justin.
Agreed, but I think the problem is actually communication. Justin would probably eliminate most of it if he could provide regular updates, or at least be reachable. I put down a $1700 deposit and sent an email just making sure everything was in order. And ... nothing. Did he get the money? Is everything fine?
I'm not criticizing but making an observation, I'm sure he's really busy, but I do think that's a major factor.
I agree that all of your suggestions would be improvements.
Just being pragmatic about the Headamp process. The good news - everyone, myself included (GSX-mk2) appear to receive their order and are happy with the products. The bad news - Justin may be slightly less efficient than Amazon when it comes to communications and delivery timetable estimation....
I understand this doesn't work for everyone, particularly if you don't already have reasonably good gear to enjoy while waiting.