Well, the deal's done. I have sold my soul! I just hope that Audio Hell is not a Britney Spears 8-track playing over a York all-plastic mini-system.
Yep, I caved in record time (even for me). Brett answered the phone with a "Hello, John. Welcome back." I didn't even have to say anything.
Okay, in all seriousness, Brett was extremely cool and knowledgeable, and he answered all my questions and provided the advice I was looking for (in a totally objective manner, providing both sides to every issue under discussion). Basically, he provided the information and pros and cons to that information, and I made the decision to go or not go with the Nite, accordingly.
So, the good stuff - I asked Brett if I could buy two Nite AC cords. He's going to let me compare them to my References, and if I like them and want to keep them, he will let me return two of my References for credit towards the Nite cords.
Pretty awesome customer service, yes? I would imagine that if anyone here who already has VD stuff were to ask nicely, this exchange program could probably be arranged for them as well, depending on what you were intending to upgrade to, of course. You'd have to ask, though, as I don't want to speak for Brett and Rick.
Lastly, don't think that Brett and Rick don't follow this thread; they do. And they wanted to pass along that they will mark down for grammar and spelling. And you do want a star at the top of your paper, right?