PharaohsVizier
Head-Fier
- Joined
- Jan 6, 2009
- Posts
- 65
- Likes
- 11
Lost packages blow big time. I started out giving out refunds or replacements since I thought once or twice, it's alright, my feedback was more important than anything. Then slowly I realized that shipping to those countries just isn't smart, so I "stopped" shipping to those countries, but always get emails asking if I'd ship there. So I try and make it very clear that it isn't my responsibility and what has happened in the past. Thankfully I sell relatively cheap stuff, think screen protectors, silicone cases, etc. So when they do go missing, people are usually pretty ok with it since I told them about it already, but if not, I still hand out refunds.
For the bigger packages, I just take the negative feedback, it's not so bad once you get to powerseller level.
For the bigger packages, I just take the negative feedback, it's not so bad once you get to powerseller level.