Shanling M6 PRO - Dual AKM AK4497EQ DAC, New Improved Amplifier, 600 mW Output, Android OS, Snapdragon 430CPU 4GB, 2.5 & 4.4 Balanced
Sep 19, 2022 at 8:41 PM Post #271 of 289
Is it possible that one day there will be a firmware update with an equalizer that will also work with TIDAL and not only with local files?
We have no such plans for system wide EQ at this time.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Oct 26, 2022 at 2:57 AM Post #274 of 289
Hi Shanling.
I updated the firmware to 1.75 and charging stopped working completely. :fearful:
I only have 25% battery left. What should I do?
A reboot didn't help either.
I want to downgrade it too.
How to downgrade the firmware?
 
Oct 26, 2022 at 3:07 AM Post #275 of 289
Hi Shanling.
I updated the firmware to 1.75 and charging stopped working completely. :fearful:
I only have 25% battery left. What should I do?
A reboot didn't help either.
I want to downgrade it too.
How to downgrade the firmware?
When you connect it as DAC, can you try to turn charging on/off?

If you want to downgrade, proceed the same way, just with the previous firmware file.
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com
Oct 26, 2022 at 10:03 AM Post #276 of 289
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Nov 30, 2022 at 5:17 PM Post #277 of 289
Dear @Shanling, I have an issue with my M6 pro 21 , it's not very severe, but it's annoying.
Every Time i turn on the player, occurs talk back error and Files application error.
I disabled them, also I performed full reset and wiped cache, but still have the same problem, which is quite strange, also apk pure has the same error, other apps are working normally.
Please help with an advice. thanks.

Update : Solved after update to 1.24 version.
 
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Jan 4, 2023 at 12:51 AM Post #279 of 289
Jun 4, 2023 at 6:49 AM Post #281 of 289
M6 Pro can be used as transport for USB DAC, even when used as a BT receiver. If it will work exactly with your Audio GD is different question. Not sure how they USB is set up and don't think we ever tested it.

Hi, Shanling, I bought Shanling M6pro 21, three weeks ago. I listened It before going to bed and fell asleep. During the night, the player ran out of battery. I couldn't turn it on in the morning. It does not respond to keystrokes. I tried charging it with different chargers and cables for some time. The player is not charging. I have a brick.
What can be done to solve this problem? I am very disappointed. This is not a cheap device. Three weeks of use and that's it? I am waiting for your recommendations on how to fix the problem.

PS
This is my second Shanling player. I used to have a M2S player that I liked, but It was burned out after another charge. It could not be repaired. IT served me for 2 years
 
Jun 4, 2023 at 12:38 PM Post #282 of 289
Hi, Shanling, I bought Shanling M6pro 21, three weeks ago. I listened It before going to bed and fell asleep. During the night, the player ran out of battery. I couldn't turn it on in the morning. It does not respond to keystrokes. I tried charging it with different chargers and cables for some time. The player is not charging. I have a brick.
What can be done to solve this problem? I am very disappointed. This is not a cheap device. Three weeks of use and that's it? I am waiting for your recommendations on how to fix the problem.

PS
This is my second Shanling player. I used to have a M2S player that I liked, but It was burned out after another charge. It could not be repaired. IT served me for 2 years
Chances are that it did charge. Try holding the power button down for 20 to 25 seconds.
 
Jun 4, 2023 at 2:25 PM Post #283 of 289
Chances are that it did charge. Try holding the power button down for 20 to 25 seconds.
It helped!
Thank you very much. I've had same problem with three - year - old Cain I5.
Is It sign of bad batary? I don't know what to expect next from the device. Is this a common problem?
I didn't expect hardware issues from new device.

I have a great desire to get rid of it.
 
Jun 4, 2023 at 9:22 PM Post #284 of 289
It helped!
Thank you very much. I've had same problem with three - year - old Cain I5.
Is It sign of bad batary? I don't know what to expect next from the device. Is this a common problem?
I didn't expect hardware issues from new device.

I have a great desire to get rid of it.
No, it's fine. This has happened to me before with this device when I let the battery run dry. I don't do that anymore, and your dap is most likely good to go.
 
Jun 5, 2023 at 1:45 AM Post #285 of 289
It helped!
Thank you very much. I've had same problem with three - year - old Cain I5.
Is It sign of bad batary? I don't know what to expect next from the device. Is this a common problem?
I didn't expect hardware issues from new device.

I have a great desire to get rid of it.

This is just software bug, not a hardware issue, nothing to do with battery.

If simple restarting worked, it should be fine for now. You can message us if it would repeat.

Please make sure you are updated to latest firmware https://en.shanling.com/article-M6FirmJan23.html
 
Shanling Have any question about our players? Just PM me or send me email. Stay updated on Shanling at their sponsor profile on Head-Fi.
 
https://www.facebook.com/Shanling-Audio-603230783166845/ https://twitter.com/ShanlingAudio https://www.instagram.com/shanlingaudio/ http://en.shanling.com/ frankie@shanling.com

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