SomeTechNoob
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If it's within the return period, that is. When a retailer gets a return or exchange where the customer claims "Defective product", the item itself is marked as defective and gets sent back to the manufacturer. So the product should technically eventually end up back at the manufacturer whether or not you replace it at your local Best Buy or if you file a RMA with the manufacturer itself.
Massdrop is a bit unique since it's not your everyday retail electronics store though, so maybe some things differ in that aspect. They are just a group buy site and their policy might differ from vendor to vendor.
Massdrop is a bit unique since it's not your everyday retail electronics store though, so maybe some things differ in that aspect. They are just a group buy site and their policy might differ from vendor to vendor.