I think this has been mentioned before, but can a firmware update fix this problem?
The firmware CAN be updated, but as
[u][color=rgb(0, 102, 204)]HotShotMedic[/color][/u] said, it is very unlikely that software could fix this issue. I would assume that if it could, Sennheiser would have been all over it by now. They are very aware of the situation (from reading posts on here), but are reluctant to comment on the issue, except to say that it is normal interference.
I don't think the issue will be addressed, because (as was mentioned), that would make them responsible for ALL of the headphones they have sold thus far, and that would be a VERY expensive venture to say the least (this all being my opinion, of course). On the other hand, I am not sure of the total amount of people that are having issues. Though it might seem there is a lot of talk on here about this issue, the number of people that are actually experiencing this issue seems to be pretty low. I realize this doesn't sound fair to the people that are really having issues.
I remember when the Zune HD came out. There were issues with it that, in some cases, were fatal (as far as the functionality of the device was concerned), but there weren't enough of them (in the overall total of devices sold), to take action, and so the problem was pretty much ignored. I would say simply, if you are not happy with the performance, send them back and get the Sony, or Parrot Zik, or Symphony 1 and be happy with your investment, because that is what it is all about is what YOU like in the end.