mr_baseball_08
1000+ Head-Fier
- Joined
- May 5, 2005
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Quote:
Yeah, but the thing is, the computer they hook to your car to read all the codes probably set them back three or four hundred dollars IF not more than that. Would you rather pay the four hundred dollars for the computer you MIGHT use once to dianose a simple problem such as a cam shaft sensor?? I would highly doubt it. (I'm not a vehicle repair-man but there are two sides to every story.)
On the original topic, however, I'm glad Sennheiser made good of a bad situation. I work in retail myself and when we have a customer that isn't satisfied we typically go beyond what the customer asks for and it indefinitely makes them a customer for life. It's good to hear there are still other companies out there doing the same for their customers..
JD
Originally Posted by VR6ofpain I love how everyone complains about Grado's being so cheap...apparently Sennheiser isn't perfect either huh. You problem sounds like auto repair shops. They charge to 'diagnose' the problem (today usually consisting of connecting the car to a port to scan for fault codes, taking all of 30 seconds)...even if you don't have them repair it. |
Yeah, but the thing is, the computer they hook to your car to read all the codes probably set them back three or four hundred dollars IF not more than that. Would you rather pay the four hundred dollars for the computer you MIGHT use once to dianose a simple problem such as a cam shaft sensor?? I would highly doubt it. (I'm not a vehicle repair-man but there are two sides to every story.)
On the original topic, however, I'm glad Sennheiser made good of a bad situation. I work in retail myself and when we have a customer that isn't satisfied we typically go beyond what the customer asks for and it indefinitely makes them a customer for life. It's good to hear there are still other companies out there doing the same for their customers..
JD