...Devices we developed for Drop are upgraded ZEN series products, so they're better. If you can get one on Drop, please do, but at the moment you would need to wait to another sales window.
I see, so we can expect the exact same product in Europe a year or two later and 25% more expensive. Logical, this coming from an European company.
I know what you're thinking. "Why is this guy being so confrontational? We do whatever we want and whatever makes business sense."
It's because you were positively gloating about making your "better in every way" product available essentially just to the U.S. market. Sick and overly tired of it.
Not seeing any gloating here from iFi Audio...simply a vendor advising a potential customer on how to get the best deal for themselves. TBH, the recommendation is potentially delaying sales revenue to iFi which is not necessarily in their best interest.
It's like Qobuz, a French company, charging me EUR 19.99 for their CD-quality plan and at the same time offering "Studio" quality for USD 14.99 in the U.S. and making a big deal about it in advertisements. What the litteral f---, are we idiots, are we invisible? Unsubscribed from Qobuz and never buying Ifi as a matter of principle.
So...to my way of thinking, those transactions (Qobuz & iFi) played out the way they should for you as an individual consumer. You voted with your money and the market will sort it out over the long haul.
Another way to look at the iFi scenario is that a more valuable customer (Drop), with greater buying volume, negotiated a better price and features/performance/exclusivity?/etc...that's the way the free market works.
I routinely buy gear (Denon, Sony, etc.) from Europe when the overall deal (pricing, delivery time, warranty) merits it. I also buy products (HD6XX, 58X, TH-X00, etc.) from Drop and other US based retailers (HD660S, Clears, LCD-XCs, etc.) -- when the deals make sense for me.
In either case, I vote with my money as well and trust that the businesses will track the market trends and adjust their marketing strategies accordingly. And...if I don't like the deals they offer me, I don't give them my money -- no harm, no foul!
BTW...as a side note, I have had nothing but good experiences with iFi products over the years.