Can you tell if the headphones are being properly driven? Is the lack of bass equal for both left and right channels? If both channels are affected, compare sound of the HD650s and other headphones. If you have another amp available, try the HD650s with another amplifier. Is there any difference in quality of bass from amp to another? If not, then the problem is with the headphones. Are you using stock or replacement cables? How is the connection of the headphone cord into the HD650s? Alternatively, if there is a problem with connection of an internal wire in the HD650s, this could alter the headphone drivers and their output. I'm sure you checked into many of these options, but the main goal should be isolating the problem and therefore enabling you to correct the problem. Certainly, if operating properly, the HD650s will provide excellent listening pleasure.