I dislike Schiit's claim that the Jot DAC/amp combo being "the world's first sane DAC/amp". The internal DAC is clearly lacking behind those of the rivals. And upgrading the DAC is only possible by sending back. Meaning most of us not living in the States are stucked with an inferior DAC. It's the opposite of sane. I truly find this statement irresponsible and misleading.
I can't tell if you are being cranky, or you're missing the point of the Jot. I'll assume the latter.
It's a headphone amp. According to many, a quite remarkable product for $399 US.
IF someone ALSO wants the convenience of an internal DAC, making it a simple piece of gear to move around or use at the office,
or wants/needs an inexpensive DAC as a starter,
then for an additional $100 US it can arrive with the optional balanced DAC.
Is that the world's best DAC? Surely not. Is that the world's best DAC available for $100? Well that it (arguably) might be. If you think that DAC (and its implementation) is "inferior," then don't buy that optional module.
Upgrading the Jot's DAC to be world-class does not require you to ship the Jot back to the manufacturer in the USA. Simply buy whatever standalone DAC you think is "superior", and plug it in to the inputs on the back of the Jot, either balanced or SE. Bingo, you're upgraded.
So if someone likes the amp part of the Jot, he/she should buy it.
And if s/he also wants a pretty decent low priced DAC to go with it, or a pretty decent low-priced phono stage, then buy one of those options. Or don't.
Bottom line: it's Schiit. It's not for everybody. (But most people who want it, can afford it. That's the magic dust sprinkled on by Mike & Jason & their crew.)