Jason,
I think the thing I love the most about you is that you have the balls and the humbleness to fess up to when you bozo something up. A mad genius who can laugh at himself and share his humanness with his customers and not worry about negative repercussions.
Unfortunately in my medical field, we've been taught that admitting an error is the sign of weakness and a huge setup for a bazillion dollar lawsuit. You don't want your colleagues, and especially the hospital and insurance regulators, to be looking at you sideways with scrutiny and disdain, and you certainly don't want to chum the waters for the blood sucking lawyer sharks, so you hide those errors no matter how inconsequential, and nobody really ever gets to learn anything from them to put new measures in place for actual improvement.
And yet the best docs with the best practices I have ever known are those who exemplify your ethics and ideals as I interpret them.
We could use a few thousand of you on our side!!!!!