No, they still have very bad attitude towards consumers, and as long as they keep blaming customers for mishandling their IEMs, nothing will change.
If Penonaudio wasn't playing the middleman to help customers getting repairs or replacements, Rose wouldn't do anything.
I had enough discussion with Penon about this for a lifetime, this is a lost cause in my opinion.
Only looking at pictures at the new BR7 on Penonaudio website, it is easy to see that they haven't improved the built quality one bit. The filters/meshes are still inserted and pooorly glued (so they will fall out in a metter of months). The nozzle plastic is very thin (and prone to cracks) and the mmcx connectors looks as bad as usual (cheap connectors like the ones you find on 20$ aftermarket cables). They stopped providing 2-pin versions since they were just unable to properly wire them, forcing customers to use 2-pin cables with no ear hooks and non-angled connectors because you have to reverse one connector to get proper L/R phase.
And after having ripped people 300+$ dollars for "high-end" models, you should know spend over 500$ for BR7, what a joke...