[Origin89]

My right earbud is starting to go out when the jack moves. Probably all the work and sweating I've been doing with these things. Oh well, gave me an excuse to pick up some GR07s. 

 

[spurxiii]

My right earbud is starting to go out when the jack moves. Probably all the work and sweating I've been doing with these things. Oh well, gave me an excuse to pick up some GR07s. 

I sent mine back and the shop sent me new ones after experiencing the same issues as you.

 

[Origin89]

Quote:

I sent mine back and the shop sent me new ones after experiencing the same issues as you.

 
Hmm, if this is a common issue then I just might do that, but I really have used the crap out of these. Enjoyed them a bunch, so I need to do a little more research. Thanks. 

 

[SyCo87]

Want these really bad but, I think I'm going to wait for a revised version or give them some time to iron out their kinks. In the meantime, Vsonic VSD1, here I come.

 

[spurxiii]

Hmm, if this is a common issue then I just might do that, but I really have used the crap out of these. Enjoyed them a bunch, so I need to do a little more research. Thanks. 

I believe it's a Common issue. Do a search and you'll see

 

[jmsaxon69]

Mine have been fine for a few months now, I treat them carefully though. That being said I wear them as I do installation work and they get a fair share of abuse.

 

[Ultrazino]

I have treated mine like a raw egg and only put ~5 hours into them. At home only, no sports, no walking, nothing. And one side cut out. This is 100% a build issue.
 
Hifiman will replace my pair but it's still a lot of trouble because I didn't buy them from a local distributor so I have to send them to Tianjin, China directly.
It's good that they replace it without a hassle and they also admit it's a known issue. Yet I have to wait until October until I have the chance to hand them in (or pay a ridiculous amount of postage) and probably won't have the time to wait for the replacement which means I am without a RE400 until November.
Bought them in July, can't use them until November.
 
I will think twice about buying from Hifiman again!
Friendly customer service can't fix bad quality.

 

[koonhua90]

I have the same problem. Right side cut out after about 3 months of use. Although build quality isn't that great, their customer service is good and I got a replacement pair.

 

[hifiman-us]

The first run of RE-400 had an issue with the connector. It has been addressed and replacements have shown to be reliable. If you are experiencing one channel cutting out or intermittent, we will replace under warranty. Just email HifiMAN customer service and provide proof of purchase and a new set will be on its way to you.
 
Peter

 

[Change is Good]

Quote:

The first run of RE-400 had an issue with the connector. It has been addressed and replacements have shown to be reliable. If you are experiencing one channel cutting out or intermittent, we will replace under warranty. Just email HifiMAN customer service and provide proof of purchase and a new set will be on its way to you.
 
Peter

 
Are the ones sold by Hifiman and fulfilled by Amazon US the current replacements? Also, are they the current ones that come with a case?

 

[spurxiii]

Are the ones sold by Hifiman and fulfilled by Amazon US the current replacements? Also, are they the current ones that come with a case?

my replacement didn't have the case

 

[torta]

It seems some people are using shure olives with re-400. Are they good fit, or you have to improvise to get them on re-400?

 

[Audio-Omega]

It's not as good as full size headphones for movies however it's vocal is sweet.  

 

[modulor]

Quote:

It seems some people are using shure olives with re-400. Are they good fit, or you have to improvise to get them on re-400?

From the looks of it, you'll probably have to remove the core but I can't say for sure.  I attempted to make my own foamies out of ear plugs with fairly good success, at least as far as fitment goes.  I made the hole pretty small, then used a pair of hemostats to stretch it open to mount on the nozzle.  Once it set, they stay in place pretty good.  I haven't tested for listening yet, so impressions to come.

 

[fredrikhasth]

thinking of buying these from amazon.uk only 3 pairs left .. maybe the last ones from there first batch ? if so should i wait a while or what do you think guys? 
 
i would consider it becouse you guys have said their costumer service and warranty is good.  but sending them from sweden to china could become a expensive and boring story.
 
cheers.  
 
also what music do you audiological beings enjoy playing thru these pair of iems?