[REVIEW] HifiMan RE400 ‘Waterline’ – The New Reference

[TheMaestro335]

Hello,
I am using the Comply tips that came with them. They sound wonderful! I am really digging these phones!

 

[Tom22]

guys i just got a message from brian at btg audio
 
he said hes able to recable only my turbines and gr07 but NOT THE RE400!!!
 
the one that i would think need the recabling the most
 
my cables fine right now but hearing about what happened to everyone else on this thread, and the fact that i baby them like crazy i feel like they would crap out on my probably in a 1.5 time or 2 years. which is outside the warranty time.
 
THATS NOT GOOD considering how much i love them right now! there has to be another solution!!!
 
as shameful as it to say should i just be a bit more abusive to them later and take advantage of the warranty?
 
does hifiman replace the "warrantied one"? i wouldn't imagine they do otherwise, the cycle would repeat any they won't earn anything
 
any thoughts from anyone
 
i dunno why brian can't recable the re400?! the housing doesn't look anymore difficult than the turbines to me! but what do i know?

 

[Inks]

Try Vesper Audio, they infanct have done it.

 

[modulor]

Try Vesper Audio, they infanct have done it.

Thanks for the heads up - decent looking work there, too!

 

[Tom22]

Try Vesper Audio, they infanct have done it.

wow thank you! i saw their gallery they have indeed done it!! i wonder how much is it ,i need it to go over my ear! 
 
this puts me in some ease now =) can continue rocking my re400 for some time 
 
much appreciated bro

 

[proedros]

inks , this is a great piece of information - i see they also re-cable the RE-262/272
 
 
this is a fantastic option if these 2 beloved iems get a cable problem
 
thanx for the info

 
Quote:

Try Vesper Audio, they infanct have done it.

 

[Tom22]

 

for sure! cause i feel like if it does break even if i buy a new re400 the cable problem issue is still there even if its new!

 

[Thiagolcst]

I bought a RE-400, they have a great sound quality, but with just a few hours of use, the right channel began to fail
 
I sent a mail to HIFIMAN about this (they didn't reply yet), but based in what i'm reading, its dosen't matter if they change the earphones, the new will have sometime the same problem.

 

[Soundsgoodtome]

The one I had lasted me 3 months fine with both channels working until the jack failed partly due to some user abuse. Channels going out could very well be a problem at the jack as much as it is on the driver side. Not sure why they used that connector instead of a 90* or straight cable.

Also, I've got a new RE400 for sale if anyone is interested (on my signature). http://www.head-fi.org/t/705239/fs-new-hifiman-re400-iem

 

 

[hemipowered007]

I've never had a single issue with mine, but I'm pretty careful with them when I wear them

 

[Gozzer]

Try Vesper Audio, they infanct have done it.

 
  Thanks Inks, I'm getting the 262's repaired.

 

[randomirishlad]

I ordered my re-400 from head-direct at christmas and within the last week the right driver has gotten a lot quieter, theres still audio coming out of it but its significantly lower than the left one. Don't know whether to get them repaired or look for a replacement under warranty, any advice?

 

[Soundsgoodtome]

That calls to have it sent back for warranty repair. They usually just send you a new set.

 

[modulor]

Yes, their customer service is very good and they'll likely just have you send them back for a cable repair/replacement, or a new pair.  I think you only need to send the IEM itself back, but ask when you email them.  customerservice@head-direct.com

 

[randomirishlad]

So it turns out the sound in my right re-400 driver was just the cable messing about, as it seems is pretty common with this IEM. But now the right cable housing has come completely off http://i.imgur.com/15GLrN4.jpg Most likely due to me wearing them over ear style with comply foam tips. I must have been to rough when rolling the tips into a cylinder. Any idea how to fix this? I really don't want to return them to hifiman as they took 4 weeks to ship to Ireland and the return shipping would cost me money I don't have atm.