Varley
500+ Head-Fier
- Joined
- Nov 9, 2010
- Posts
- 896
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- 27
Quote:
You'll get an e-mail if that's the case. As far as I know right now there should be no issue for anyone who placed an order.
You'll get an e-mail if that's the case. As far as I know right now there should be no issue for anyone who placed an order.
Your order is safe, don't worry.
The reason that some orders are still pre-authorized is to ensure that there is stock and that your money won't be taken if there isn't stock. We're waiting to hear back from some people who ordered over a month ago whose pre-authorizations expired - they waited the longest and should receive stock priority. Once that is taken care of, other orders will be processed. That should mostly happen today though, I'm working a weekend for you guys.
I keep getting emails saying my order has been processed. At least three. Does that mean the order is shipped?
PayPal's been acting funny lately and has erroneously changed the "Completed" status of some orders back to "Processed" when they were already completed and shipped. Sorry for any duplicates - we can't really help it. I talked to my admin and he said that it's not just us having the issue - it's happening for many web stores and it appears the only fix at this time is to upgrade to PayPal's $30/month Website Payments Pro, which is a bit overkill at this point for me. All orders that payment has been taken for have shipped.
PayPal's been acting funny lately and has erroneously changed the "Completed" status of some orders back to "Processed" when they were already completed and shipped. Sorry for any duplicates - we can't really help it. I talked to my admin and he said that it's not just us having the issue - it's happening for many web stores and it appears the only fix at this time is to upgrade to PayPal's $30/month Website Payments Pro, which is a bit overkill at this point for me. All orders that payment has been taken for have shipped.
Ethan must love us, I mean it's not like we're asking him the same thing every day is it
Are we going to have to start a 'where's my DBA thread'? This is getting a tad annoying.