[proedros]

  i know that,have bought ck100pro months ago and they called it as" a update IEM of ck100". however, the sound is way far from the "typical" sound of ath though...

 
how does it sound ?

 

[BRCMRGN]

I just received a Null Audio Lune Series MKIII balanced (A&K style 2.5mm) cable for my rarely used CK100PRO. Sounds freaking amazing out of the AK100/Glove Audio A1 combo.  In balanced mode, the Glove Audio A1 can output 440mW and +/- 13.68 dBV, so while it is overkill for the CK100PRO, the huge power reserve gives it a more dynamic feel, especially in the bass.
 
I think I'll keep the CK100PRO out of the drawer for now.

 

[aerosuffly]

  I just received a Null Audio Lune Series MKIII balanced (A&K style 2.5mm) cable for my rarely used CK100PRO. Sounds freaking amazing out of the AK100/Glove Audio A1 combo.  In balanced mode, the Glove Audio A1 can output 440mW and +/- 13.68 dBV, so while it is overkill for the CK100PRO, the huge power reserve gives it a more dynamic feel, especially in the bass.
 
I think I'll keep the CK100PRO out of the drawer for now.

I have been contemplating on getting the unbalanced version replacement cable from Null Audio too to use with Chord Mojo too. Do you think the improvement that you hear are more from the cable or from the balanced driving?

 

[BRCMRGN]

 
I have been contemplating on getting the unbalanced version replacement cable from Null Audio too to use with Chord Mojo too. Do you think the improvement that you hear are more from the cable or from the balanced driving?

I think that the Lune cable single-ended from a Mojo would be just as good.

 

[aerosuffly]

Audio-Technica USA customer service is beyond bad. Does anyone here have a suggestion for me?

Hi Jim,

You did not answer my question. Instead you are being cold to me, and I tried to be polite to you. If you think this kind of service is good for your company, good luck with that.

Thanks,
-[aerosuffly]
 

On May 9, 2016, at 2:20 PM, Service <service@atus.com> wrote:

Dear Mr. [aerosuffly],

The ear phone warranty has expired, and the CK100Pro is not repairable. 

Sincerely,

Jim Schotts


JAMES M. SCHOTTS
Service Manager
P 330.686.2600 ext. 2750
F 330.686.6277
Audio-Technica U.S., Inc.
1221 Commerce Drive, Stow, Ohio 44224

-----Original Message-----
From: [...]
Sent: Monday, May 09, 2016 11:38 AM
To: Service <service@atus.com>
Subject: Re: Parts and Repair for ATH-CK100Pro

Hi Jim,

Audio-Technica was able to help many members on head-fi forums to get their Japanese only models repair by acting as a proxy to send it back to repair in Japan. Why that could not work again in this case?

Thanks,
-[aerosuffly]
 

On May 9, 2016, at 5:32 AM, Service <service@atus.com> wrote:

Dear  Mr. [aerosuffly],

Thank you for contacting Audio Technica U.S.  We don't sell this model in the U.S. The earphones are not repairable. I recommend you purchase a new pair of earphones from an Audio Technica dealer here in the U.S. You can view the models we sell on our web site at the following link.

http://www.audio-technica.com/cms/site/c35da94027e94819/index.html

Best regards,

Jim Schotts


JAMES M. SCHOTTS
Service Manager
P 330.686.2600 ext. 2750
F 330.686.6277
Audio-Technica U.S., Inc.
1221 Commerce Drive, Stow, Ohio 44224

-----Original Message-----
From: [...]
Sent: Saturday, May 07, 2016 12:52 PM
To: Repair <Repair@atus.com>
Subject: Parts and Repair for ATH-CK100Pro

Hi,

I have a pair of ATH-CK100Pro in-ear monitors that I bought when I was in Japan a few years ago. It is out of warrantee. The headphones start to have channel imbalance issue where it is louder on the right channel. It is especially noticeable with the vocal, which is shifted to the right channel. I switch the driver cups between the left and right, and I still hear more sound from the right channel, so I think the problem is not on the driver but probably the cable. Would it be possible to get a replacement cable for this model from AT USA? Also, would you be able to get an estimate quote for a repair of this unit if I need to send it in?

Thank you,
-[aerosuffly]

 

[Whaleshark12]

  Audio-Technica USA customer service is beyond bad. Does anyone here have a suggestion for me?

Send it over to ATH JP. I know is costly, but they replace for me when i had the same issue.

 

[aerosuffly]

 
Send it over to ATH JP. I know is costly, but they replace for me when i had the same issue.

How did you contact ATH JP? My Japanese skill is very limited. Btw, did you really have the same issue? I thought it is only my pairs!

 

[Whaleshark12]

 
How did you contact ATH JP? My Japanese skill is very limited. Btw, did you really have the same issue? I thought it is only my pairs!

Just type english to them. They will reply in english as well.

 

[aerosuffly]

Thanks 

 
Just type english to them. They will reply in english as well.

Thanks for the suggestion again. I have been in contact with AT Japan, and they are very helpful indeed. One question. How did you pay for your repair when you sent yours? They told me that the only payment option is bank transfer.

 

[yellowbirdfly]

-deleted-

 

[CarlosBryant]

is this thread still alive?