I could call the ms400 bass a little muddy and still feel okay with myself, lol. The bass is not divine in quality, but its responsiveness is top tier and near unrivaled. There are a few other sets out there for similar price and even cheaper than have a higher quality bass, like the Denon D1001 and the D1100, Sennheiser Hd 25-ii, as well as the Audio Technica ESW9.
I do not think his set is damaged but it could be possible. Make sure to check your EQ and tone that bass down as well, that could be the reason, it is a bass heavy set and even a little bass EQ toggling can ruin the sound. I hope your set is not damaged, but I did get a slightly buddy bass impression, its not GREAT quality, but its got great presence and response. I did mention it was thick bass and not so clean, I guess I should have said it was a bit muddy to my ears but I had thought using those two terms would imply some muddiness.