Got a replacement for my T1c box, along with a new IC. Both channels now working as expected. I ended up getting the T1a instead of a T1c, which I think was due to timing--my dealer mentioned that there was a few week wait for a same unit replacement I believe. With the T1c, it still seemed like there wasn't much headroom left, so I don't know how much of a performance difference there is between it and the T1a. But in any event, the EC isn't going to cut it without dialing up the volume on my DAC.
So I'm using my Hegel H120 integrated speaker amp and there's more than enough juice. I'm not sure if it's worth eventually trying to swap the T1a for the T1c, but with the speaker amp the CA-1a sounds really, really good. Clarity stands out, with more complete bass than the Sr1a (not by much) and with a bit less staging space (which was expected). Impressed by the timbre as well.
I think all around, Raal's products are damn near bargains, which you don't see in the TOTL space at all. The Sr1a and CA-1a both punch above their price points. After a bit more time I'll test out 1) the Star 8 cable vs. stock; and 2) using the EC 300b as a preamp to see how things sound. Thanks to Raal for working with my dealer and I to get things swapped out so quickly.