Hi. Is it possible to install/flash google play on a R5s China unit?
This is the answer regarding Google Play on any HiBy R units (Chinese version):
https://www.facebook.com/hibycom/posts/2120629448079266
27 April 2021
HiBy Music
Statement regarding the google framework on HiBy Music Android-based devices
Owing to Google having exited the Chinese market, google-related applications are non-functional or worse, impedes function of Android devices in China. Hence they need to be removed from Android devices intended for use in China. Whereas they are of course necessary outside of the Chinese market. Different versions of firmware had to be developed for the two markets, which were not user-interchangeable. Hence, it was deemed beneficial to the company and vendors, to provide the two versions of the device at different prices (lower for the Chinese version), reflecting both their different capabilities and the fact that they were not interchangeable.
Recently, it has come to our notice that various vendors are supplying Chinese version devices to international customers, and supplying software purporting to convert Chinese version devices to International version devices. Such software require users to totally erase and rewrite the firmware contained in the players, in hazardous operations previously reserved for factory service and prone to bricking the device.
As such software supplied to the public both introduce possibility of bricking and undermine the pricing structure put forth in good faith to Chinese and international vendors of the device (giving unfair advantage to Chinese vendors), we at HiBy Music will not condone, much less support the supply of such software, least of all supply them ourselves.
Chinese version devices were sold to Chinese vendors with the understanding that they would only be good for use in China. If a vendor misrepresented the capabilities of the HiBy devices they sold and sold them to unwitting international customers, or failed to disclose the version of device they have in hand in situations where confusion is obviously possible with bad results, they have the responsibility to bear return shipping of the device and refund the purchase in full. Users should report any vendor refusing to do the same to us, providing their devices’ serial number and/or proof of purchase, so that we may pursue the matter with the vendor. And the goal should not be requesting that we provide the dangerous factory reflash software detailed above.
List of vendors of International version devices:
1. International distributors
https://store.hiby.com/pages/cooperative-partners
2. International stores run by HiBy:
https://store.hiby.com/
https://hiby.aliexpress.com/store/4663118
https://www.amazon.com/s?me=AQG9R80DU1X1F
https://www.amazon.co.uk/s?me=A1T7ZU7TZD5TV4
https://www.amazon.de/s?me=A1T7ZU7TZD5TV4
Vendors not found in the above list can be assumed to be selling Chinese version devices unless explicitly stated otherwise by the vendor. If a customer hears such a claim from the vendor and receives a Chinese version device, again, the vendor has full responsibility to bear return shipping of the device and to refund the purchase in full.
Thanks in advance to all customers for your patience and understanding, and all vendor partners for your cooperation.
Best regards,
HiBy Music
If there's any further issues regarding a Chinese unit outside China, you're welcome to email us at
service@hiby.com .
