[PhilW]

Yeah be good to know this as they JUST announced the QP Master

 

[397324]

So far, not including my last email, I have had 5 ignored. If they ignore this one, they don't deserve to be in business.

 

[pen2017]

So far, not including my last email, I have had 5 ignored. If they ignore this one, they don't deserve to be in business.

I'm at 4 or 5 as well. Thanks for buying our product now pound sand when it breaks. Kinda like lotto maybe they will show manners and reply

 

[397324]

I'm done with them. I'm waiting on the DX220, Hiby R6 Pro and whatever "M" series FiiO comes up with to replace the X7ii with.

My QP1R is up for sale on here.

 

[xEcuToR]

Please email me at usa@questyle.com for instructions to return the player for repair.

Is there a possibility that Questyle will release a new DAP in the foreseeable future. Am still using a QP1R, that I got in Sep 2014.

Thanks

 

[Noptig]

I'm done with them. I'm waiting on the DX220, Hiby R6 Pro and whatever "M" series FiiO comes up with to replace the X7ii with.

My QP1R is up for sale on here.

I'm done with Questyle and my dead QP1R too. Absolutely appalling service from a company selling such premium priced products. No matter how well-specified or reviewed, I will never buy another Questyle product.

I'm interested in the Hiby R6Pro myself but I'm now extremely wary of buying from any company that doesn't have proper international service and distribution.

 

[397324]

There's a respected Youtube reviewer who loves the R6 and R6 Pro but says that Hiby is only available during a product launch and shortly thereafter. Once they have your money they go into hiding until the next new product. After Questyle, I would suggest FiiO or iBasso for good customer service and a high level presence of this forum.

 

[PhilW]

Is there a possibility that Questyle will release a new DAP in the foreseeable future. Am still using a QP1R, that I got in Sep 2014.

Thanks

Yes the QP Master

 

[397324]

Have you tried contacting the Questyle distributor in the UK, SCV Distribution?

Not any more. I don't know who's decision it was, but SCV Distribution was always very professional when I bought an ex-demo QP2R directly from them on eBay.

A number of official UK dealers listed on Questyle's website don't show any of their products on their respective sites. Presumably, they aren't stocking Questyle any more. I have an email from AdvancedMP3Players.co.uk that states they are not going to stock any Questyle products when their current stock is exhausted.

I have emailed Questyle to find out who the new distributor is, but as usual, received no reply. I think that is 5 or 6 unanswered emails on various subjects that they have ignored.

How can they treat customers like this and expect to stay in business?

 

[pen2017]

yes it is very frustrating, mine is a $750.00 paperweight.

 

[ASpencer]

yes it is very frustrating, mine is a $750.00 paperweight.

I paid more for mine, having bought it earlier in the run, and it’s appalling to spend a lofty sum for a premium player only to have it falter in the basics that even the cheapest players succeed with… mainly a navigating wheel that turns and a battery indicator that specifies correctly.

While admittedly the sound was good, it was drowned out by the sound of my outraged screams.

 

[397324]

I have a brown case for sale if it is of interest to anyone. https://www.head-fi.org/threads/questyle-qp1r-brown.906951/

 

[gollux1]

Does anyone know of a good USB cable for the QP1R?

A few years ago I bought a cable that worked really well, but it doesn't seem to be available any more.

 

[astroid]

Has anyone had to replace the battery in the qp1/r yet?

 

[JerryLeeds]

Not me .. same batteries in both of my units