PredatorZ
100+ Head-Fier
- Joined
- Aug 5, 2012
- Posts
- 233
- Likes
- 16
Just getting ready to send my Predator back to Ray to have my battery replaced. I was under the impression that it was covered under a 3 year warranty and an overall Lifetime warranty on the unit its self. Here's a quote from the RS site " The Predator has a life time warranty, parts & labor, the battery has 3 years. The customer will pay shipping both ways only. The warranty is transferable to any owner."
Ray Samuels Audio.
And Rays response to my email
"The Predator does not have 3 years warranty my friend.
It has life time warranty. The battery has 90 days warranty for me from the manufacturer & I give one year warranty on the battery. "
No real big problem, maybe an extra 45 bucks out of my pocket over the deal, but I love my Amp and want it to work properly, so Ill gladly pay the piper. You have to admit, even the one year warranty on a battery is excellent, so its all good in the end. I just hoping the site would get updated to reflect the actual warranty details. Apparently there's a new charger , " We use new battery with new charger that has RED light on top indicating battery is charging.
The light turn GREEN when battery is fully charged.
Battery & the charger are $45.00 only.
Shipping it back to you if you are in the US is $16.00
Total is $61.00. "
Ill post an update when I get it back
Ray Samuels Audio.
And Rays response to my email
"The Predator does not have 3 years warranty my friend.
It has life time warranty. The battery has 90 days warranty for me from the manufacturer & I give one year warranty on the battery. "
No real big problem, maybe an extra 45 bucks out of my pocket over the deal, but I love my Amp and want it to work properly, so Ill gladly pay the piper. You have to admit, even the one year warranty on a battery is excellent, so its all good in the end. I just hoping the site would get updated to reflect the actual warranty details. Apparently there's a new charger , " We use new battery with new charger that has RED light on top indicating battery is charging.
The light turn GREEN when battery is fully charged.
Battery & the charger are $45.00 only.
Shipping it back to you if you are in the US is $16.00
Total is $61.00. "
Ill post an update when I get it back