[epithetless]

Quote:

Originally Posted by Jajo /img/forum/go_quote.gif They suck anyways...

Which "they?" AMP3, or the IE8s?

 

[Jajo]

Quote:

Originally Posted by epithetless /img/forum/go_quote.gif Which "they?" AMP3, or the IE8s?

Neither I was just joking....but...

I'm having a really hard time finding a good seal in my left ear. My right ear is being sealed by a large Shure olive.

The left ear is tough. And I feel like some bass may be leaking out

 

[Kahuna]

I just checked their website and on my acct page the had left the following up date: "23/01/2009 Picking Transaction Released" (Ordered the IE8's on Jan. 11)

For those of you on this side of the pond, when did you finally receive your IEM's from AMP3 after they posted this info?

 

[Bob24]

Quote:

Originally Posted by moseboy /img/forum/go_quote.gif THEY ******** CANCELLED MY ORDER They e-mailed me yesterday saying my credit card company had denied the transaction. I called my credit card company shortly after receiving the e-mail, got the transaction verified, and e-mailed AMP3 back all within about an hour, telling them to run the transaction again. I log on today to check my order status: "My Order History You have not yet made any purchases." WHAT THE *****!?!?

Same kind of issues here. Except my order wasn't cancelled.

Their credit card processing system seems to be a mess.

First they emailed me to ask for a credit card statement as they claimed the CC billing address was different from the shipping address. The addresses were the exact same, but I answered their email with what they wanted anyway. After 2 days no reply and I had to call them and tell them to look at my email, they eventually validated the order.

Then on Friday when the IE8s got in stock they emailed me as the transaction was refused by my bank. The bank told me there is not reason the card would be refused. So I called AMP3 again, and they re-processed the payment which went fine.

My order status is now showing "picking", so hopefully they will ship it on Monday and everything is fine. But I never had to call an online store twice and wait 3-4 days just to get a credit card payment processed before.

When you call them they sound pretty serious. But they really need to do something about the way they are processing credit cards and managing order backlogs. Even if everything ends up OK I will think twice before ordering again and probably prefer any other website that I trust if the price is similar.

 

[Jajo]

Like some of you, amp3 asked me to prove that the credit card was mine. I did a Print Screen of my credit card account online and e-mailed them the picture. I called them 2 hours after I did that, and they processed it. It did make me feel safe, for sure.

In terms of how my order went....They were ordered on 12/31/08. I received the "picking" e-mail on 01/06/08. They left amp3 on 01/08/09 and came to me in the Pittsburgh, PA area on 01/20/09.

So from the time I ordered to the time I received them, it was 3 long, treacherous, depressing, agonizing, pain-filled weeks of torture. Okay, it wasn't that bad, but I was anxious to receive them (as hinted by me making a thread about it. see: this thread)

 

[moseboy]

At least a lot of you guys have yours now. Or at least have an order in for them. I'm literally back where I started and I don't know where to go.

I'm probably going to wait for an e-mail back from them. I deserve another freakin' discount after all this crap.

 

[Jajo]

Quote:

Originally Posted by moseboy /img/forum/go_quote.gif At least a lot of you guys have yours now. Or at least have an order in for them. I'm literally back where I started and I don't know where to go. I'm probably going to wait for an e-mail back from them. I deserve another freakin' discount after all this crap.

Yeah moseboy, I feel bad for you and your situation.

If you're willing to shell out a little more money, why not go to soundearphones.com? They're about $90 more (after discount), and they're in the USA. So, faster shipping and guaranteed warranty. I think I have already made this suggestion, and no, I don't work for that retailer.

Just trying to help out.

 

[moseboy]

Over $300 is just too much for me right now unfortunately, otherwise I'd do that. EarphoneSolutions gave me so much less trouble than AMP3.

 

[Feather225]

Quote:

Originally Posted by moseboy /img/forum/go_quote.gif THEY ******** CANCELLED MY ORDER They e-mailed me yesterday saying my credit card company had denied the transaction. I called my credit card company shortly after receiving the e-mail, got the transaction verified, and e-mailed AMP3 back all within about an hour, telling them to run the transaction again. I log on today to check my order status: "My Order History You have not yet made any purchases." WHAT THE *****!?!?

Guys no F word in the forum please ^ ^ there are kids under 13~

It sometimes happens when your CC company does not authorize that transaction, maybe because your CC cannot be used for international transaction or simply because you run out of limits~

My order still not shipped, I ordered on the 2nd Jan~Wow, almost forgot about it~
Well 2 days ago they sent me a Email with a status update, PICKING~

 

[moseboy]

I'm not mad about my credit card company not authorizing the transaction. I'm mad about AMP3 canceling my order after me just having authorized the transaction an hour after they sent me the e-mail telling me to do so.

 

[PoP!]

hey mose i just ordered yesterday for 170 pounds = 233$ it's not too bad right? shipped.

 

[moseboy]

Was yours sold out when you ordered? Is it still the same price today?

 

[PoP!]

yeah it was sold out i don't know when i would be getting it but i'll wait for that price

 

[moseboy]

Right now, it's 3 dollars less than what I paid for it. Maybe I should just order again and put a comment in there saying "Yeah, this is my second time ordering this product.... Don't cancel my order this time."

 

[PoP!]

Yeah and just wait. how long does it take for them to ship it to US?