Official Sony DMP-Z1 Thread
Jan 20, 2022 at 12:25 AM Post #3,137 of 4,333
Well, I will be asking. It’s really hard not being able to listen. It hasn’t’t been collected yet & already missing it !
I have used Sony warranty once for a Sony HAP-Z1ES player and other time I used it for one of their noise canceling headphones both times they were super efficient and quick. Sony warranty on their ES products especially have been always very good and the DMP is a flagship device so they will take care of you, not to worry.
 
Jan 20, 2022 at 12:35 AM Post #3,138 of 4,333
I had taken a bit of break from this group and headphones generally. Was busy picking up some new home audio stuff as I was looking for a change in my system. I am getting McIntosh MC1.25KW Power amps and C1100 pre-amp, will be picking them up Friday and will be my first McIntosh system.

My wife has already refused to help me carry them from the car to the house as each mono amplifier is 158 lbs with box 178 Ibs lol.
 
Jan 20, 2022 at 12:58 AM Post #3,139 of 4,333
I had taken a bit of break from this group and headphones generally. Was busy picking up some new home audio stuff as I was looking for a change in my system. I am getting McIntosh MC1.25KW Power amps and C1100 pre-amp, will be picking them up Friday and will be my first McIntosh system.

My wife has already refused to help me carry them from the car to the house as each mono amplifier is 158 lbs with box 178 Ibs lol.
Consider yourself lucky your wife even let those ugly things in the house haha! Enjoy them in good health.
 
Jan 20, 2022 at 4:22 AM Post #3,140 of 4,333
I have used Sony warranty once for a Sony HAP-Z1ES player and other time I used it for one of their noise canceling headphones both times they were super efficient and quick. Sony warranty on their ES products especially have been always very good and the DMP is a flagship device so they will take care of you, not to worry.

Thanks for your reassurance. Yes, they are super efficient, so far. My player is being collected this morning & I’m hoping I don’t have to wait too long for it’s return.
 
Jan 23, 2022 at 6:15 PM Post #3,142 of 4,333
DMP owners, I had a look and I am not not sure if this has been discussed before: how do you take care of the unit batteries? Do you listen mostly while connected to the mains and use the battery only for special occasions? Or do you run the unit mostly on batteries but making sure you keep the batteries between specific charging ranges to minimise number of full charge cycles (e.g. operating the unit while the battery is between 90% and 40%) etc?
 
Jan 23, 2022 at 8:27 PM Post #3,143 of 4,333
I had taken a bit of break from this group and headphones generally. Was busy picking up some new home audio stuff as I was looking for a change in my system. I am getting McIntosh MC1.25KW Power amps and C1100 pre-amp, will be picking them up Friday and will be my first McIntosh system.

My wife has already refused to help me carry them from the car to the house as each mono amplifier is 158 lbs with box 178 Ibs lol.
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Jan 24, 2022 at 5:52 AM Post #3,144 of 4,333
DMP owners, I had a look and I am not not sure if this has been discussed before: how do you take care of the unit batteries? Do you listen mostly while connected to the mains and use the battery only for special occasions? Or do you run the unit mostly on batteries but making sure you keep the batteries between specific charging ranges to minimise number of full charge cycles (e.g. operating the unit while the battery is between 90% and 40%) etc?
This player is equipped with a function to avoid battery deterioration.
The battery indicator does not correspond exactly to the remaining battery level. Refer to the battery indicator as a guide.
So i assume 100% is not 100% and 0% is not really 0%. I'd say just plug it in when you're on the last bar and charge until fully charged.
Once the battery is fully charged, discharging will start. Discharging continues over a long period of time until the battery runs out.
 
Jan 24, 2022 at 8:56 AM Post #3,145 of 4,333
DMP owners, I had a look and I am not not sure if this has been discussed before: how do you take care of the unit batteries? Do you listen mostly while connected to the mains and use the battery only for special occasions? Or do you run the unit mostly on batteries but making sure you keep the batteries between specific charging ranges to minimise number of full charge cycles (e.g. operating the unit while the battery is between 90% and 40%) etc?
I operate my Unit on AC Power and only once per month run on Battery mode from 100% to 20%. There is no battery care feature on DMP, inlike on walkmans you can set this on to charge to 90%.

While running on Battery i use Direct mode anget 10 hours
 
Jan 25, 2022 at 10:45 AM Post #3,146 of 4,333
I lost 3 hours u wterday and the device was on all the time. For one moment i checked and had 581 and went back in the moght to 578:45

@Rob49 any news from your player?
 
Jan 28, 2022 at 1:11 AM Post #3,148 of 4,333
Signature Series products for warranty service should be handled by the dealer. Customers should not go through standard Sony customer support or repair centers. The authorized dealer have a direct phone line to Sony Premium Products support and connection to Sony engineers on the Signature Series product.

Let the dealer where you bought the product from handle repairs and warranty claims. That's their job as a Sony Premium Products dealer.
 
Jan 28, 2022 at 3:24 AM Post #3,149 of 4,333
Signature Series products for warranty service should be handled by the dealer. Customers should not go through standard Sony customer support or repair centers. The authorized dealer have a direct phone line to Sony Premium Products support and connection to Sony engineers on the Signature Series product.

Let the dealer where you bought the product from handle repairs and warranty claims. That's their job as a Sony Premium Products dealer.
And if you bought it through amazon?
 
Jan 28, 2022 at 8:25 AM Post #3,150 of 4,333
Signature Series products for warranty service should be handled by the dealer. Customers should not go through standard Sony customer support or repair centers. The authorized dealer have a direct phone line to Sony Premium Products support and connection to Sony engineers on the Signature Series product.

Let the dealer where you bought the product from handle repairs and warranty claims. That's their job as a Sony Premium Products dealer.

I purchased from Amazon. My player has been confirmed as received by Sony regional centre in the U.K. I expect them to sort it out. ( I was given their contact, because the regional repair centre, says it is a specialised product & they wouldn’t be able to repair it. )

Thanks for causing anxiety, now !
 
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