Official Sony DMP-Z1 Thread
Jan 28, 2022 at 10:31 AM Post #3,151 of 4,324
I purchased from Amazon. My player has been confirmed as received by Sony regional centre in the U.K. I expect them to sort it out. ( I was given their contact, because the regional repair centre, says it is a specialised product & they wouldn’t be able to repair it. )

Thanks for causing anxiety, now !
Why you didn’t contact amazon firet?
 
Jan 28, 2022 at 12:32 PM Post #3,153 of 4,324
It did cross my mind, briefly, but I hadn’t taken out any cover on it with them. It’s still under warranty & Sony should sort it out. They asked for proof of purchase, so if they thought it should have gone back to Amazon, then surely they should have said.
I doubt Amazon would have been of much help here. They are optimized for the 99.99% case (returns) and everything else is nearly impossible.

Fingers crossed Sony sorts this out for you!
 
Jan 28, 2022 at 12:40 PM Post #3,154 of 4,324
I doubt Amazon would have been of much help here. They are optimized for the 99.99% case (returns) and everything else is nearly impossible.

Fingers crossed Sony sorts this out for you!
Min start to pass the peak Burn-in and sounding less mood-swing like haha at almoat 620H but n in. This weekend will be the last i let it play overnight
 
Jan 29, 2022 at 4:44 AM Post #3,159 of 4,324
I’ve just had an e mail update from Sony saying, “Repair is taking longer than normally expected”.

I have replied & asked if they could indicate what has caused the fault, or what has gone wrong & what needs fixing ?
 
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Jan 30, 2022 at 2:42 PM Post #3,160 of 4,324
This night us the last i leave the DMP in overnight burn-in. At 650h i think it has reached optimal level of performance for the meze LIRIC review
 
Jan 31, 2022 at 6:52 AM Post #3,162 of 4,324
My DMP-Z1 requires spare parts & I’ve been given a estimate of 5 working days.
Mine shutdown today for om itself after UNPLUGGING IEM from balanced jack while it was playing MUSIC. After tuening I back on a message popped that the aunit had shutdown itself b cause insupported headphones were plugged in
 
Jan 31, 2022 at 8:41 AM Post #3,163 of 4,324
Mine shutdown today for om itself after UNPLUGGING IEM from balanced jack while it was playing MUSIC. After tuening I back on a message popped that the aunit had shutdown itself b cause insupported headphones were plugged in

Doesn’t that typically happen when you unplug headphones ? You know, the volume caution, that you have to turn to zero, before plugging back in. Not sure about seeing a message though ? I’m sure it’s nothing to worry about ?

Anyway, I’ve had a further update…..so after just under 6 months & 1.214 hours played, the battery & mother board need to be replaced. They are waiting for the parts.
 
Jan 31, 2022 at 9:04 AM Post #3,164 of 4,324
Doesn’t that typically happen when you unplug headphones ? You know, the volume caution, that you have to turn to zero, before plugging back in. Not sure about seeing a message though ? I’m sure it’s nothing to worry about ?

Anyway, I’ve had a further update…..so after just under 6 months & 1.214 hours played, the battery & mother board need to be replaced. They are waiting for the parts.
Hopefully alp goes well with yours.

Mineiw okay, i had always inplugged Hap and this one as the first time it said so that unsupported t d headphon s were plugged in. N st time i Punkte it on pause and lower the volume to zero
 

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