bluesyfluesy
100+ Head-Fier
I think unless you plan to ask for a refund or something of the likes, just forget about it and hopefully some day you'll receive your cable... It looks like my cables won't be coming any time soon too...
"Hi Mr. -----,
Your order #-------- will be ready for collection by next week.
We are terribly sorry for the extending waiting times as we have just been notified by NocturnaL Audio that the
cables are ready to be shipped to us"
I honestly dont know what to say. next week will be the 4th month. looks like its finally gonna come, am i excited? nope. all those waiting killed it. who waits 4 months to get his order? no one except treoo and nocaudio customers. this has got to be the worst online purchase i ever had. i had lost trust in treoo and nocaudio. hope both treoo and that nocaudio guy whoever he is can read this. thanks for ruining it.
I don't think it's fair to put Treoo in the same boat though...I've got a feeling it's more of an issue on NocAudio's end...Treoo has been really well-known for great customer service for its other products so... :/ I'm not the one facing the issue but it's just my two cents
I don't think it's fair to put Treoo in the same boat though...I've got a feeling it's more of an issue on NocAudio's end...Treoo has been really well-known for great customer service for its other products so... :/ I'm not the one facing the issue but it's just my two cents
I ordered a 4-conductor Calyx Copper Cable yesterday from Treoo. I noticed this message on their webpage:
"UPDATE: TREOO has restructured the entire workflow process and raw materials supplier. That being said, we'll be taking over the entire manufacturing process over from NocturnaL Audio. Starting tomorrow, we're beginning to fulfil the backlog ourselves with the fullest control, with our own set of schedules to follow. New orders from 20/10/2014 will see a slightly shortened lead time."
Hopefully they are getting things sorted out.
Well, I have been waiting since February for a set without any problems/a good set
Hi Mr. X,
Thank you for your patience and understanding over the delayed NocturnaL Audio cables.
This email is to inform you that the NocturnaL Audio operations has been taken over by Treoo Group Pte Ltd. with effect from 20th October 2014. We have restructured the entire workflow process. That being said, we'll be taking over the manufacturing over from the ex-lead engineer of NocturnaL Audio with the fullest control over all orders, with a much clearer picture of the lead times and such.
.
We have began to fulfil the backlog ourselves with the fullest control, with our own set of schedules to follow. While we clear up the mess and backlogs, we hope that you give us some time to adjust and make several fine-tunings to our order fulfilment. We will ensure that workmanship and quality are not compromised.
Based on the order sequence, your order #1000xxxxx on TREOO.com will be completed within 2 weeks from now.
At the same time, we're pleased to inform you that we have reopened order taking on TREOO.com with a shortened lead time of 30 working days. We aim to shorten this lead time to 5 working days or so within the next 1-2 months.
Once again, we do apologise for the lack of communication. Since Treoo Group Pte Ltd has taken over, you may ensure the same quality speed and service from us.
Have a great week!